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Extended Stay America - Baton Rouge - Citiplace
- Hotels
- Baton Rouge, LA
About this business
Location details
6250 Corporate Blvd., Baton Rouge, LA, 70809, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Good location for our needs The hotel staff was very accommodating, but we found the hotel generally mediocre. The room was fairly comfortable, but the kitchen area was too small for our needs and the kitchen items available for our use were very limited. The worst thing I can say is that the room was supposed to be non-smoking, but there was a lingering smoky odor that permeated the entire room.
run don't walk from here! I booked based on the reviews and closeness to my destination. I was concerned when I arrived and there was a large man just slowly driving around the parking lot made three laps before I even went inside. As there was ample parking I do not think he was in search of a spot. The desk was unatended and no phone to call. Reaked of cigarette smoke, dingy walls and stained and soiled this was the lobby. The room was ridiculous! Bedspreads had visible staining, the bathroom was filthy, stunk of cigerette... read more
Room is small, smells bad, and has low ceilings. I will never go back. Didn't even stay moved to another hotel.
Business response:
Thank you for taking the time to write a review of your stay. We strive to provide guests with all the comforts of home, so I am disappointed to hear that our amenities were not what you were expecting. To uphold our companyâs high standards, the staff and I will be inspecting all arrival rooms daily to make sure each guest has a clean and comfortable room. I really appreciate you bringing this to our attention. We would love to have another chance to provide you with a better experience the next time you're in town.
Not the best There were no kitchen utensils nor glasses or cups. We had to request toilet tissue. Hallways were not vacuumed. Person at desk was alone and hotel was booked to capacity.
Business response:
I appreciate you bringing your experience to our attention. I sincerely apologize that you saw the hallways were not vacuumed at the time you walked through the hotel. I also want to apologize that you may not have been told about the customized fully equipped kitchen. We are excited about providing this service to our guests, but if you were not informed, it would seem a waste of a good kitchen. The customized kitchen packages allow you to tell us exactly what you want in your fully equipped kitchen, from utensils to frying... read more
Shortened my stay...... Needed a clean room while passing through BR. The staff upon checking was overworked when i arrived so i felt less than welcomed when checkin was complete. I get the sense that this motel like many along the i-10 corridor are being used for mor than they appear.......
Business response:
I received a copy of your review, and wanted to take a moment to personally respond. I am so disappointed to read that my staff was not able to make you feel welcomed during the check-in process. In response to your review, I will work with my front desk staff to shift responsibilities to ensure that the focus is on the guest. Thank you for bringing this to our attention. We hope that you will give us the opportunity to provide you with a better stay the next time you're in the area.
Not really a HOTEL Wasn't a very clean place, had to take your own towels down to have them replaced with clean ones, no safe in the room (even though there was a sign on the door stating it was the law to have one in each room) no phone in the rooms. Biggest issue was the cleanliness... I really didn't want to walk without shoes on let alone alone sleep in the bed, and there was a smokey gross smell throughout the whole place.
Surprisingly sparse Compared to most other hotels in this price range, too many shortcomings. Specifically, no maid service; disappointing breakfast, no amenities to speak of. So know that this is a bare bones, extended stay hotel and could work for you if you plan to do everything for yourself. Staff was nice enough but not the place if staying for a few nights and expecting minimum services - you won't get it.
Not happy My room was ok at first but when I turn the cover back I was very dis please the linen were dirty on both bed the bath tub and face bowl were dirty so I said I know the comole was dirty . I call the front dead they ce and look saw every I saw and took picture . I was moved to another room but I still felt dirty because we had use a dirty badroom behind God know who . So they said the would see me outa night free but I fell Ilike a refuned for use and seating in a dirty room
not what i expected The place was fine to stay a night, but would never stay an extended period
Business response:
Thank you for taking the time to write a review of your stay. I am pleased to read that our hotel met your needs for your overnight stay; however, I am disappointed to read that we didn't fully meet your expectations. My staff and I will use your feedback as we work to improve our services and our customer service standards. Once again, thank you for posting your review. I do hope that you will return to our hotel, or any of our other brand locations, in the future
Frequently asked questions about Extended Stay America - Baton Rouge - Citiplace
How is Extended Stay America - Baton Rouge - Citiplace rated?
Extended Stay America - Baton Rouge - Citiplace has a 3.2 star rating with 1,792 reviews.
When is Extended Stay America - Baton Rouge - Citiplace open?
Extended Stay America - Baton Rouge - Citiplace is open now. It will close tomorrow at 12:00 a.m.