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Extended Stay America - Billings - West End
- Hotels
- Billings, MT
About this business
Location details
4950 Southgate Dr., Billings, MT, 59101, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Room was great, used kitchen to make dinner. You can request kitchen items at the front desk if you need them. Great location
Business response:
Thank you for being our guest at Extended Stay America and for the fantastic feedback. We are delighted to know you had a great stay and that you were impressed with our ideal location and apartment-style accommodations. It was a pleasure hosting you, and we look forward to seeing you again soon. Sincerely, Hotel Management
Property was no plowed or shoveled from snow, and the "smokers" area was not warm or covered from sub zero elements. My stay the temps dropped to -27°
Business response:
Thank you for sharing your feedback. We are very concerned to read about your experience and apologize for the difficulties you had. We will discuss your comments with the maintenance team to enhance our guest experience. We hope you will afford us the chance to host you again. Sincerely, Hotel Management
Awesome When we checked in our room was already booked and the girl working was so sweet she gave us a suite room and it was so nice!! Really friendly staff
Business response:
Jacqueline, it was a pleasure to read your ten-star review of Extended Stay America. We are thrilled to know you liked the excellent service provided by one of our associates at the front desk. On behalf of everyone, we invite you to our property for another outstanding stay. Sincerely, Hotel Management
Great place, friendly, helpful staff. Would stay again anytime and recommend anyone visiting to stay here as well
Business response:
We recognize your time is valuable and appreciate your feedback for Extended Stay America. It was a pleasure to know you were impressed with the friendly service provided by our team and that you had an overall comfortable stay at our hotel. Thank you for your recommendation, and we look forward to seeing you soon. Sincerely, Hotel Management
A little dirty No frills reasonable, but a little dirty. Stains in the carpet. Pile od small debris on the floor. Pooor jib dusting.
Business response:
Louie, thank you for choosing us and for taking the time to post a review. We are glad you had a pleasant stay overall. However, we apologize for the cleanliness oversights you encountered. We will share your comments with our housekeeping team and make sure we are more diligent going forward. We hope to have a chance to welcome you back and provide you with a better experience. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Billings - West End
How is Extended Stay America - Billings - West End rated?
Extended Stay America - Billings - West End has a 3.5 star rating with 2,723 reviews.
When is Extended Stay America - Billings - West End open?
Extended Stay America - Billings - West End is open now. It will close tomorrow at 12:00 a.m.