Extended Stay America - Billings - West End

Business response:

Thank you for your kind review. We are delighted to know you had a relaxing stay in your well-appointed room. Your concern regarding our breakfast will be discussed with our Brand Leaders when updating our selections moving forward. It was a pleasure to have you as a guest Extended Stay America, and we hope to see you again soon. Sincerely, Hotel Management 

Business response:

Tyler, thank you for rating your stay at Extended Stay America. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management 

Business response:

Thank you for your nice rating and letting us know about your stay at Extended Stay America was a great one. It was a pleasure having you as our guest, and we look forward to welcoming you again in the near future. Sincerely, Hotel Management 

Business response:

Cindy, thank you for the amazing review of the Extended Stay America. It’s a pleasure to know you had a great stay and that you were impressed with our well-maintained facilities. We appreciate your feedback and look forward to your next visit. Sincerely, Hotel Management 

Business response:

Marcus, thank you for your nice review of the Extended Stay America. We are glad to know you liked our clean hotel and that you were impressed with our staff. We will be sure to share your compliments with the team and look forward to your next visit. Sincerely, Hotel Management 

Business response:

Thank you so much for the positive rating. It’s a pleasure knowing your overall visit with us was an enjoyable one. We hope to see you again soon at Extended Stay America. Sincerely, Hotel Management 

Business response:

Thank you for staying with us and sharing your comments. We are happy to know you liked our peaceful location and had a great night's rest here. However, we are sorry for your disappointment with some of our facilities. We will share your feedback with appropriate individuals in our organization as we begin formulating plans for future renovations. Until those plans are approved, our goal is to deliver the best service of any hotel in the area, and we hope you'll make plans to stay with us again! Sincerely, Hotel Management 

Business response:

Thank you for being our guest at Extended Stay America. We take great pride in providing our guests with a comfortable stay and rating like yours let us know we are on the right track. It was so good to have you here, and we look forward to welcoming you back soon. Sincerely, Hotel Management 

Business response:

Thank you for your fantastic rating! We're pleased you stayed at Extended Stay America and even more pleased you were completely satisfied. We look forward to having you as our guest again soon! Sincerely, Hotel Management