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Extended Stay America - Billings - West End
- Hotels
- Billings, MT
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
4950 Southgate Dr., Billings, MT, 59101, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Thank you for the 5-star rating. We are delighted your visit was exceptional and hope you plan to come and see us again at Extended Stay America. Sincerely, Hotel Management
Kitchens are not stocked and no in room coffee pot. If those things do not matter to you, it is clean and in a great location.
Business response:
Thank you for taking the time to share your feedback. We are pleased you were overall happy with your stay with us. But, we are sorry we missed meeting some of your expectations. Please know, to ensure cleanliness of kitchenware upon check-in, brand standards require us to make these items available at the front desk rather than leaving them in the suites. We hope you will consider us again the next time you are in this area. Sincerely, Hotel Management
Great for overnight travelers. Great highway access and gas and food are close.
Business response:
Thanks for choosing Extended Stay America for your stay. We are delighted you found our location to be an enjoyable part of your visit to our area. It was good to have you here, and we hope to welcome you back soon. Sincerely, Hotel Management
Hello, We have been staying at the Extended Stay America 3 out of the 3 times we have been to Billings. It has been excellent! We have had the best time there and we must say that Betsy makes our stay feel as if we are home. She has the BEST customer service and is super attentive! Please show her this survey! She deserves so much recognition because she genuinely cares about our comfort. Thanks again Betsy!!
Business response:
Thanks for being a loyal guest of our hotel. We are thrilled to read about your fantastic stay and how much you always enjoyed your stay with us. We work hard to deliver a great experience for all of our guests so we celebrate reviews such as yours. Thanks again for sharing your feedback of Extended Stay America, we look forward to welcoming you back on your next trip. Sincerely, Hotel Management
Very friendly staff, great location, clean facility. It's a good place to stay.
Business response:
John, thank you for sharing your experience with us! We are so pleased you had a great stay at Extended Stay America. We truly appreciate your kind comments regarding our convenient location, friendly staff and comfortable suites. We look forward to welcoming you back soon! Sincerely, Hotel Management
Nice hotel close to the interstate. Everything was clean and the rooms very tidy and useful.
Business response:
David, thank you for choosing to stay at Extended Stay America. We are glad ot read that you liked our ideal location and your well-appointed room. We appreciate you being our guest and look forward to welcoming you back soon. Sincerely, Hotel Management
The room was nice and the staff was very helpful. The only thing I didn’t like about the hotel was there was no ice machine. A hotel should have an ice machine my opinion.
Business response:
Thanks for being our guest at Extended Stay America. We are pleased to know your stay with us was enjoyable and that you were impressed with our courteous service. With that said, we are sorry we missed meeting some of your expectations. We would like to inform you that, as we have a full-size refrigerator which includes ice trays for your convenience, we do not have ice machines on our property. We hope the positive aspects of your visit will encourage you to choose us again in the future. Sincerely, Hotel Management
Nice hotel bur the bed to me was not comfortale. I tossed and turned all night.
Business response:
Tammy, thank you for staying at our hotel and for your candid feedback. We want our guests to have a comfortable stay, so we're sorry that you found your bed uncomfortable. Our front desk is available 24 hours a day, so we would have been happy to move you to another room at your request. We continually work to improve our facilities, and we appreciate you sharing your valuable feedback. We hope you will give us another chance to provide you with a better experience. Sincerely, Hotel Management
Business response:
Many thanks for sharing your 5-star rating of Extended Stay America. We are delighted we exceeded your expectations for a fun-filled visit to our area. We hope to have the pleasure of welcoming you again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Billings - West End
How is Extended Stay America - Billings - West End rated?
Extended Stay America - Billings - West End has a 4.2 star rating with 1,729 reviews.
When is Extended Stay America - Billings - West End open?
Extended Stay America - Billings - West End is open now. It will close tomorrow at 12:00 a.m.