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Extended Stay America - Billings - West End
- Hotels
- Billings, MT
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
4950 Southgate Dr., Billings, MT, 59101, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Good place to stay for the money. It was very pleasant stay and close to west end shopping.
Business response:
Thank you for your kind review. We are delighted to know you had a worthwhile stay and that you liked our convenient location close to many restaurants and other spots of interest. Your review is appreciated, and we hope you will come back to stay with us again soon. Sincerely, Hotel Management
Safe & clean Staff were very nice. Room was clean . Easy access to hey.
Business response:
We are so glad you enjoyed your time at Extended Stay America. We couldn't be happier that we were able to impress you with our service and facilities. Thank you for your wonderful review, and we look forward to your next visit. Sincerely, Hotel Management
Nice and pet friendly Nice room. Clean. Wonderful staff. Would definitely stay there again if in Billings
Business response:
Thank you for being our guest and for taking time to review your experience at Extended Stay America. It's so nice to know you found your suite comfortable and you were pleased with the exceptional service from our staff. Thanks for choosing our hotel, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Good overall stay I picked this hotel for the rate, with free wifi and a refrig. The bed was comfortable. The shower and bathroom was decent size and in good condition. The comp soap was good. The only negative was a small tv that was lower than the bed. The hotel is near to several food/bar spots. Some a short drive, others walking distance. I only slept in the bed, didn't use any of the other facilities.
Business response:
Bill, thank you for staying at Extended Stay America. We are delighted you liked our affordable rates and convenient location as well as your well-appointed room. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
Sehr gut, bis auf das Frühstück Super Motel, nur ist das Frühstück selbst für amerikanische Verhältnisse mehr als dürftig, ansonsten war das Motel auf meiner Reise das Beste von allem.
Business response:
Thank you for choosing Extended Stay America for your stay. We are glad you liked our convenient location and your room along with the kitchenette. We will make a note of your feedback with regard to our complimentary grab-and-go breakfast as we plan any changes to it. We hope you will choose us again on your next visit to the area. Sincerely, Hotel Management
I called and requested a pet friendly room. The gal I talked to on the phone was very, very nice but did not say one word about an additional $25 a day pet fee. When I arrived a different gal was at the desk and anxious to get off work. When she presented me with the paper to sign authorizing the additional $25 a day pet fee, I said "no". She did not act professional and was peaved that I was taking up her time. I ended up canceling my stay.
Business response:
Please accept our apologies for the less than positive experience with our front desk associates. We have shared your comments with our team to ensure we meet the high standards you should expect from us every single stay. Thanks again for your feedback, and we hope you will give us another chance to demonstrate the excellent service we strive to provide. Sincerely, Hotel Management
We had a great experience! Betsy was absolutely wonderful!! :) Thank you Betsy for your professionalism and welcoming approach!!
Business response:
Thank you for the wonderful review of Extended Stay America. We are delighted you had a great time here and that you liked the courteous service provided by Betsy. We will be sure to share your compliments with her. We hope to have the opportunity to welcome you back. Sincerely, Hotel Management
Betsy was excellent!!! :) thank you! Her welcoming demeanor was greatly appreciated! We will definitely be back!
Business response:
We appreciate the outstanding review! We are delighted to know you had an enjoyable stay. Thanks so much for acknowledging the excellent service you received from Betsy. We will be sure to share your compliments with her. Thanks again from all of us at Extended Stay America, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Nice hotel with kitchen and large refrigerator It is awesome with a small kitchen and even with a comfortable desk.
Business response:
Thank you for choosing Extended Stay America. We are glad to know you loved our well-equipped room and that you had a great stay here. We hope you will choose us again so we can impress you on your next trip as well. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Billings - West End
How is Extended Stay America - Billings - West End rated?
Extended Stay America - Billings - West End has a 4.2 star rating with 1,729 reviews.
When is Extended Stay America - Billings - West End open?
Extended Stay America - Billings - West End is open now. It will close tomorrow at 12:00 a.m.