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Extended Stay America - Billings - West End
- Hotels
- Billings, MT
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
4950 Southgate Dr., Billings, MT, 59101, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Rocky, many thanks for taking the time to post your generous rating online. It was a pleasure to have you as our guest, and we hope to see you again soon at Extended Stay America. Sincerely, Hotel Management
Good for travelers who prefer self reliance Stayed for 4 nights.
Business response:
Jaimie, thank you for sharing your kind review of Extended Stay America. We are happy you enjoyed your stay and that our facilities and service were to your satisfaction. Thanks once more for allowing us to be of service, and we hope to have the pleasure of doing so again on your next trip. Sincerely, Hotel Management
Had to throw food away that was left from previous tenants, notified the front desk at 730am about the fridge leaking water, spoke to maintenance man at 1030 about problem and was told he would be right up. The maintenance man finally showed up at 1230 when I was leaving.
Business response:
Thank you for sharing your candid evaluation. We strive to consistently deliver exceptional service, so we apologize that you had a disappointing experience with us. We have shared your feedback with the staff members and steps have already been taken to prevent these mistakes from being repeated in the future. It was our pleasure hosting you, and we hope you will give us another opportunity to serve you better in the future. Sincerely, Hotel Management
Nice and quiet hotel Quiet, comfy, new restaurant next to it, will stay again and again!
Business response:
Thanks for the awesome feedback. We are thrilled to know all went great during your stay and that you were satisfied with all our offerings. It was a pleasure serving you at Extended Stay America, and we look forward to welcoming you back soon. Sincerely, Hotel Management
good location, bed was old & lumpy
Business response:
Thank you for choosing to stay at Extended Stay America. We are glad to know you loved the convenience of our location and were impressed with all that we have to offer. Thanks once more for allowing us to be of service, and we hope to have the pleasure of doing so again on your next trip. Sincerely, Hotel Management
Très bon hôtel pas cher. Bon accueil. Chambre (studio) propre, spacieuse avec frigo, wifi et ascenseur.
Business response:
Joel, thank you for being our guest and for taking time to review your experience at Extended Stay America. We are thrilled to read that you loved our welcoming associates and your well-equipped room. It was great to have you here, and we hope to see you again soon. Sincerely, Hotel Management
Over all very good. I had three nights stay. I enjoyed it. Great
Business response:
Uzmita, it is our pleasure having you as our guest at Extended Stay America, and thank you for sharing your review with other travelers. It's great to know you enjoyed your stay and our facilities and service were to your satisfaction. We look forward to sharing your positive feedback with our team. Please visit with us again the next time you are in the area. Sincerely, Hotel Management
Business response:
Mark, thank you for staying at Extended Stay America. We are glad our service and facilities were to your satisfaction. It was our pleasure having you with us. We look forward to welcoming you back soon. Sincerely, Hotel Management
Not bad! Hotel is clean and comfortable. The TV service is terrible. There are not enough channels and the TV shuts itself off after being on one channel for more than two hours.
Business response:
Linda, thank you for taking the time to post your review of Extended Stay America. We are happy to know you were overall satisfied with your visit, but we are sorry we missed meeting some of your expectations. We have shared your feedback with the appropriate team members to see where we can make improvement. We hope to have another chance so we can make your next trip pleasant in every respect. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Billings - West End
How is Extended Stay America - Billings - West End rated?
Extended Stay America - Billings - West End has a 4.2 star rating with 1,729 reviews.
When is Extended Stay America - Billings - West End open?
Extended Stay America - Billings - West End is open now. It will close tomorrow at 12:00 a.m.