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Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
4950 Southgate Dr., Billings, MT, 59101, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 12:00 a.m. to Midnight | |
Tue | 12:00 a.m. to Midnight | |
Wed | 12:00 a.m. to Midnight | |
Thu | 12:00 a.m. to Midnight | |
Fri | 12:00 a.m. to Midnight | |
Sat | 12:00 a.m. to Midnight | |
Sun | 12:00 a.m. to Midnight |
Business response:
Ray, thank you for the wonderful five-star rating of your stay at Extended Stay America. We are thrilled that you had an excellent experience, and the next time your travels bring you to the area, we would welcome the opportunity to show you our exceptional service again. Sincerely, Hotel Management
Nice Hotel close to mall Very nice hotel. Staff very helpful and willing to make your stay comfortable.
Business response:
Thanks for sharing your kind review of Extended Stay America. We are thrilled to know our ideal location close to interesting spots was the highlight of your stay and that you were also impressed with our courteous service. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
Remarkable I was amazed that every unit has a kitchenette and they have kitchenware available to cook and serve your own meals in addition the the basic coffee pot. Just remeber to ask for the utensils you need.
Business response:
Thank you for staying at Extended Stay America. We are glad to read you had a nice time with us and that you loved your room along with the kitchenette. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
Great for the price I was impressed at how this place exceeded my expectations. Particularly because I got a great deal.
Business response:
Thank you for being our guest at Extended Stay America. We are delighted to know you were comfortable here and that you also found us to be of a good value in the area. It was a pleasure to have you as our guest, and we hope to be your hotel of choice next time you are in this area. Sincerely, Hotel Management
Business response:
Mike, thank you for your rating. We are glad your overall stay was pleasant, but we are sorry if any inconvenience was caused while here. We hope you will give us another chance to exceed your expectations on a future visit. Sincerely, Hotel Management
Not soundproofed very well. Could hear voices and TV from adjacent rooms.
Business response:
Thanks for staying with us. We are happy to know you had an overall pleasant stay. However, we are sorry for the noise you experienced and regret the inconvenience caused. Please note, our front desk is available, and I'm sorry we were not aware of the this as we would have been happy to try and resolve or move you to another suite. We hope you will consider giving us another opportunity so that we can provide you with an improved visit. Sincerely, Hotel Management
Business response:
Andrew, thank you for your rating. We are glad your overall stay was pleasant, but we are sorry if any inconvenience was caused while here. We hope you will give us another chance to exceed your expectations on a future visit. Sincerely, Hotel Management
This hotel has always been one of my favorite places to stay. I would highly recommend Extended Stay to anybody!
Business response:
Thanks for making Extended Stay America your home away from home. We are glad to know all went great during your stay and that you were satisfied with all our offerings. It was a pleasure having you here, and we look forward to many more visits from you. Sincerely, Hotel Management
Convenient The room was nice but cold. Check in was slow, but the clerk apologized about a new system.
Business response:
Tracy, thank you for staying at Extended Stay America and for the feedback. It is a pleasure knowing you were benefited with our convenient location and that you had an enjoyable stay. We value your observation and have taken a note of it. We look forward to serving you again soon. Sincerely, Hotel Management
Extended Stay America - Billings - West End has a 4.2 star rating with 1,729 reviews.
Extended Stay America - Billings - West End is open now. It will close tomorrow at 12:00 a.m.