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Extended Stay America - Billings - West End
- Hotels
- Billings, MT
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
4950 Southgate Dr., Billings, MT, 59101, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Great travel hotel Overnight stay, quiet and comfortable. However, the free breakfast is more like coffee and a muffin in a plastic bag by the exit.
Business response:
Douglas, thank you for including Extended Stay America in your travel plans. It’s nice to know you enjoyed your stay with the exception of our breakfast offerings. We have taken a note of your feedback as we plan any changes to our selections. We hope to be your hotel of choice every time you visit this area. Sincerely, General Manager
Business response:
Karen, many thanks for taking the time to share your nice rating of Extended Stay America. We appreciate you being our guest and hope to have the honor of hosting you again soon. Sincerely, General Manager
Business response:
Robert, thank you for taking the time out of your busy schedule to post a wonderful rating regarding your experience at Extended Stay America. We appreciated having you as our guest and look forward to welcoming you back on your next trip to the city. Sincerely, General Manager
Relaxing comfortable room good location Good bed & linens
Business response:
Candus, thank you for choosing to stay at Extended Stay America. We are delighted to read you had an enjoyable, comfortable stay and our location was perfect for your needs. We appreciate you being our guest and look forward to welcoming you back! Sincerely, General Manager
The hotel front counter ppl ignored us for few minute and the bed frame was broken
Business response:
Thanks for being our guest. We are happy to read you had an overall pleasant visit. However. We are sorry for the service and maintenance issues you experienced while here and regret the inconvenience these caused. Your concerns will be shared with the respective teams in an effort to improve our service and facilities. We hope you will consider giving us another opportunity so that we can provide you with an improved visit. Sincerely, General Manager
Rude staff Hotel was nice. Staff couldn't care less about people standing in line to check in. Other staff kept coming up and interrupting desk clerk. Desk clerk kept talking to staff about personal stuff not even hotel related. Extremely rude for people waiting after driving in to Billings.
Business response:
Adam, thank you for your candid review. We're sorry you didn't experience our staff at their best. We have followed up with our team to make sure we don't disappoint you in the future. We hope you will give us another chance to show you our commitment to outstanding service. We look forward to welcoming you back to our hotel. Sincerely, General Manager
Business response:
Gary, thank you for being our guest. We are happy that overall you were pleased with your stay. We hope to have the chance to prove it to you on a future stay. Sincerely, General Manager
Great price and service for a mid tier hotel! I stayed two nights while attending a funeral. The hotel was easy to access, Had several restaurants and gas stations with mini store nearby. Staff was very helpful when needed. Bed was comfortable too. My room with single queen bed had a kitchen, which I wasn't expecting. Quiet room. The only negative was no ice machine, but you could use the ice trays in the refrig as needed.. Overall, very happy!
Business response:
Robert, we are sorry for your loss and thank you for staying at Extended Stay America while you were to attend a funeral. We are pleased to read you loved our convenient location and affordable rates. We hope to see you again soon. Sincerely, General Manager
Nice Motel Great deal for the money
Business response:
Thank you for the five-Star review! We are glad that your stay was enjoyable and that we were able to meet your expectations at a great price. Thank you for choosing Extended Stay America, and we hope to have the opportunity to welcome you back for a future stay. Sincerely, General Manager
Frequently asked questions about Extended Stay America - Billings - West End
How is Extended Stay America - Billings - West End rated?
Extended Stay America - Billings - West End has a 4.2 star rating with 1,677 reviews.
When is Extended Stay America - Billings - West End open?
Extended Stay America - Billings - West End is open now. It will close tomorrow at 12:00 a.m.