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Extended Stay America - Boca Raton - Commerce
- Hotels
- Boca Raton, FL
About this business
Location details
501 NW 77th St., Boca Raton, FL, 33487, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | Closed | |
| Wed | Closed | |
| Thu | Closed | |
| Fri | Closed | |
| Sat | Closed | |
| Sun | 12:00 a.m. to Midnight |
Long terms. 14days. Shortage towel
Extremely disappointed & will not ever be making a trip back nor referring anyone. Upon arrival was greeted by several drunken individuals at the front door which seemed to be a normal thing amongst the property. Front desk staff wasn’t very thrilled about having to meet me late unfortunately. I was told over the phone upon making the reservation that not only was the room renovated but was accessible . I was not told that there were no elevators either although i expressed throughly that i had a disability and would be trav... read more
Property was not well kept and had bugs due to doors having gaps betweek ground and door frames
Night ma My husband & I had a very bad time with our stay. We were put in a room that should have been used. We did not have pillows, no shower curtains, no utilities. The staff were rude. We were told by the manager that the room they gave was not to be rented. We were promised a full refund for the horror-able night we had. We have not gotten this refund yet, it’s been a over a week now.
The room we rented was supposed to have a pull out couch in it since we booked the studio room, the mattress in the couch was old stained and rusted as well as the couch it came from. There were no extra pillows or sheets in the closet per my request. The told me I would be on the ground floor and when I checked in the women was very rude put us on the 2ed floor knowing I have a infant. The bathtub was not cleaned and the towels had stains all in them.
My stay here was so bad I had do check out before I planned and find another place to spend the night. First, the room that I paid for wasn’t available. Apparently, there is a problem with the hotel’s website and it’s showing availability when there isn’t actually, causing overbooking. The front desk lady is the only reason I’m giving 3 starts to service. She was very nice, explained the situation and for me another room for the same price. That room was disgusting. The beds were not made, there was left over food from the p... read more
Frequently asked questions about Extended Stay America - Boca Raton - Commerce
How is Extended Stay America - Boca Raton - Commerce rated?
Extended Stay America - Boca Raton - Commerce has a 3.1 star rating with 2,550 reviews.
When is Extended Stay America - Boca Raton - Commerce open?
Extended Stay America - Boca Raton - Commerce is closed now. It will open on Sunday at 12:00 a.m.