Extended Stay America - Boise - Airport

Anonymous 

on Expedia

11 years ago

Centrally located. When we went to check in they told us they only had 1 room available and it was different than I was told on the website when I booked the room. I was told I was purchasing a queen size non-smoking and we ended up having to stay in a smoking room. The room was clean all in all but the carpet in the whole hotel was filthy. I won't be staying there again. 

jc 

on Expedia

11 years ago

Old and smelly I could've dealt with the stale smell, but the loud building exhaust fan running all night was terrible! I called the front desk and all they said was that maintenance had gone home and wouldn't be able to address it til morning. I've stayed in many extended stays that were 10 times nicer than this one!! 

billybob 

on Expedia

11 years ago

nasty the room was filthy. the tub wouldnt drain, and there was leftover food from the person before. so gross. 

Tania 

on Expedia

11 years ago

This hotel was very disappointing. I have stayed at numerous Extended Stay Hotels and have never been to one that was bad. It started when I was moved from the room I was supposed to be booked in, to a smoking room because it was in maintenance. When you walked into the stairwell, it did not smell very good. Once we got into the hall way, you were blasted by the smell of cigarette smoke. The room also smelled of smoke, which was expected to a point. The floor has stains and had something sticky all over it. The bathroom had ... read more

Anonymous 

on Expedia

11 years ago

Time to Remodel Time to remodel and up their housekeeping standards. Dirty carpets, severely stained bathroom fixtures, hallways not swept, dirty doors, trash overflowing, cigarette butts overflowing. 

Frequent traveler 

on Expedia

11 years ago

Bare bones room - not recommended This is not somewhere I would recommend. The room is absolutely low-end, bare bones in all ways - carpet, bed, fixtures, bathroom, towels, kitchen, etc. Can you spell c-h-e-a-p? None of the typical extended stay amenities were in the room - you had to ask for dishes, pans, etc. Not very convenient. Hallways were kind of dark & looked dated (as did the room). I cannot imagine staying here for an "extended stay" - 1 night was more than enough. The front desk staff was friendly anyway,. 

Anonymous 

on Expedia

11 years ago

Absolutely awful I stayed in one of the worst rooms I have ever been in. Brown streaks across the floor, some kind of dirty liquid dripping down the armchair. The bathroom tub did not drain at all - so I was standing in ankle deep dirty water by the time I finished a shower. When I complained about all this in the morning to the front desk, I received no satisfaction at all. I wound never recommend someone stay at this facility. If you feel I may be exaggerating, I have stayed in a great number of all kinds of grades of hote... read more

rebecca 

on Expedia

11 years ago

smelly.... Right from the minute i walked in the door i was unhappy. it was 11 at night and i walk in the door with my two kids to find out they did not have a reservation for us. i was told i had to wait half an hour ( so now 11:30 pm) for her to be able to use the computer. She was rude like we were an inconvenience to her. The manger came in and explained there was no reservation and at least put us in a different hotel for the night paid by them. When we stayed there the next night they still didn't have a room with two ... read more