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Extended Stay America - Boise - Airport
- Hotels
- Boise, ID
About this business
Location details
2500 S. Vista Ave., Boise, ID, 83705, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Hot water did not work well, poor AC during 90 degree weather.
Business response:
I appreciate you taking the time to write a review of your experience with us. I sincerely apologize that the hot water was not warm enough and that the heating and air conditioning were not working properly. To prevent this from happening again, my team is inspecting these items prior to checking in guests to ensure they are in working order. We continually work to improve our hotel, so I really appreciate you providing us with your feedback. It would be our pleasure to have you stay with us again in the future to show you ... read more
Dead Fish This facility is an "extended stay" because each room has a stove and refrigerator, cooking utensils and dishware are available by request, and laundry facilities are on site. However, it is also home to a number of Somali refugees placed there by the US Government and their cooking habits are not what you are used to. I was assigned to a room on the top floor where a number of the refugees were located. On my first night, they cooked some horrendous fish dish that had a putrid smell which permeated the whole upper... read more
Elijah never checked us into out room so the Internet and phone weren't working. When he realized what he did, he then checked us in and gave me the phone number to call to fix the wifi myself. Never again will I stay here.
Hotel need a renovation. Carpets in hall ways are badly stained. Hotel smelled like stale smoke. No coffee pot or silverware in room. No dishes. Not a good place to stay
Lack of proper provisions. Very poor provision for kitchen. Brought in utinsels but no knife to prepare foods with ..coffee pot asked for but no coffee or filters provided Had to go out and buy them in order to use their Coffee pot they provided. Lack of proper cleanliness of floors, rug,. Put me in a smoking room when i asked for non smoking. When i asked the maid for an extra hand towel she said we only clean once a week you'll have to go to front desk for an extra towel. Felt like it was filthy.
Business response:
I received a copy of your review, and wanted to take a moment to personally respond. Please know that we are sincerely sorry that we did not meet your expectations in regards to the kitchen amenities you were provided, as well as well as cleanliness. Your comments were reviewed by the staff, and we will continue working to ensure that we are accommodating our guests with the amenities they need. As well, I will be meeting with my housekeeping staff to review our cleanliness standards to ensure that your experience is not rep... read more
horrible room They gave me the wrong room. Smoking room and i dont smoke. The room was dirty, carpet was stained along with the recliner that was in there as well. Shower head kept moving up and down since it was briken. During checkin the person at front desk did not know what they were doing. Would of been better off at the locale super 8. Would of paid extra if i know it was clean.
Frequently asked questions about Extended Stay America - Boise - Airport
How is Extended Stay America - Boise - Airport rated?
Extended Stay America - Boise - Airport has a 3.6 star rating with 2,010 reviews.
When is Extended Stay America - Boise - Airport open?
Extended Stay America - Boise - Airport is open now. It will close tomorrow at 12:00 a.m.