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Extended Stay America - Boise - Airport
- Hotels
- Boise, ID
About this business
Location details
2500 S. Vista Ave., Boise, ID, 83705, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The room was dirty and my non smoking room smelled like smoke.
Business response:
Thank you for taking the time to write a review of your stay. I sincerely apologize for the inconveniences that you experienced with your room during your stay. I am going over these issues with our staff to ensure that the experience you had with your stay does not happen again in the future. We continually work to improve our hotel, so I really appreciate you providing us with your feedback. I do hope that you will return to our hotel, or any of our other locations in the future.
Bed and Pillows The bed and pillows were very uncomfortable.
Business response:
Thank you for taking the time to write a review of your stay. We strive to provide guests with all the comforts of home, so I am disappointed to hear that the bed and pillows were uncomfortable. I will work with upper management to replace pillows that are not meeting standards. We continually work to improve our hotel, so I really appreciate you providing us with your feedback. I do hope that you will return to our hotel, or any other Extended Stay America location in the future.
Gross This place is gross, dirty stained looking carpet throughout hotel and room, scuff, stained, dirty looking walls, strong smell of cigarette smoke, bathroom had peeling paint, and water damage. Would never stay here again, this hotel needs to step it up and clean up this run down property.
Not enjoyable It was a place to sleep as a quick stop on a roadtrip. The staff were nice but the building and room in poor condition. There was a used towel still hanging in the bathroom and a cockroach ran across the floor when I turned the shower on. You get what you pay for.
Business response:
Thank you for taking the time to write a review of your stay. The conditions you described are unacceptable, and I sincerely apologize for your experience. In response to your feedback, I will be meeting with my staff to make sure each room is properly cleaned and inspected before guest check-in. I really appreciate you bringing this to our attention. We would love to have another chance to provide you with a better experience at our hotel the next time you're in town.
Rat hole the hotel stunk of curry when we arrived. The carpet in the room was so nasty that we didn't want to take off our shoes. Tried to use the internet and it took 10 minutes for a browser to open. They what to hustle you for more money to get the free internet that sucks. Continental breakfast was a joke. Never stay in this rat hole again. Should have know when we walked up to front dest and smelled the curry run, run, run. Its a rat hole
my stay at extended stay Boise The staff was courteous and friendly. The room was comfortable,however the shower had someone's hair left in it and it didn't drain well
Won't stay again Very loud hotel and location. No airport shuttle.
Not enjoyable TV stand was literally held together with scotch tape. Rice was on the floor under the desk. Non smoking room smelled like smoke. Did not feel safe with the car in the parking lot because there were all kinds of people smoking and drinking in the parking lot.
Disappointed in Boise We arrived late at night and tired. We were put in a room that had not been cleaned or made up. When we notified the desk, we were moved to a handicapped room. Room had no soap, shampoo, etc. found in most motels. Definitely did not cater to overnight travelers. Will not stay there again.
Frequently asked questions about Extended Stay America - Boise - Airport
How is Extended Stay America - Boise - Airport rated?
Extended Stay America - Boise - Airport has a 3.6 star rating with 2,010 reviews.
When is Extended Stay America - Boise - Airport open?
Extended Stay America - Boise - Airport is open now. It will close tomorrow at 12:00 a.m.