This profile has been claimed by the business owner or representative.
Extended Stay America - Boston - Burlington
- Hotels
- Burlington, MA
About this business
Location details
40 South Ave., Burlington, MA, 01803, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Most disgusting hotel ever. Had to leave. Check in: Two employees snarfing down pizza. Didn't even put it down. Did lick fingers. Room at entry: Fire alarm chirping. 2 employees, 4 batteries, and 45 min later... problem solved Carbon Monoxide detector: 1 wire connected, 2 "live" and loose... not confidence inspiring Toilet: Disgusting. Not cleaned since last occupant Shower: Disgusting. Not cleaned since last occupant Roaches: Strike 6. I suppose dead is better than alive... but I bet he's got brothers Worst. hotel. ever.
Not well kept. Dirty sheets,hair everywhere, in bedding and bathroom. Will avoid this place.
Nice staff, not nice rooms Rooms were of questionable cleanliness and the sofa bed was old and quite uncomfortable
Overall, I wasn't happy with my stay. The room didn't meet my standards and I would never stay there again.
Not exactly ad expected. Found out via local news of criminal activity at this hotel after we checked in. Was not disclosed but desk staff when we registered. Exterior doors were not self locking. Grounds very unkept.
Fine location. An "ok" stay. We traveled to Fenway for a baseball game during the week and needed to be back in Vermont the following morning for work, so, we were hoping for a comfortable night's sleep before our early trek back home. We arrived at the hotel late after a night game just as van loads of children and their camp directors were checking in. After a 30 min. wait for check-in, we were pleased that the front desk clerk was efficient with processing our reservation as we were ready to fall right to sleep. However, ... read more
never never never The hotel was filthy, not marginally, just awful. It would be better described as flop house than a hotel. I have stayed at extended stays before, all were fine. Not this one. The neighborhood was great...
I expected better I have stayed at extended stays before and had a good experience, this time was terrible. The staff we're totally disinterested in me or anything about me, like checking me in, helping me with anything I asked for (like clean towels) cleaning the trash out of the halls, it was gross. I will not be staying at one of these again!
Business response:
I appreciate you bringing your experience to our attention. I sincerely apologize for the service and cleanliness issues you experienced. To uphold our company’s high standards, I will be meeting with our staff to review the importance of providing professional customer service and responding to guest requests in a timely manner. Additionally, I will be working with our housekeeping staff to ensure that our hotel is fresh and clean for all of our guests. I really appreciate you bringing this to our attention. We hope that yo... read more
Frequently asked questions about Extended Stay America - Boston - Burlington
How is Extended Stay America - Boston - Burlington rated?
Extended Stay America - Boston - Burlington has a 2.9 star rating with 2,272 reviews.
When is Extended Stay America - Boston - Burlington open?
Extended Stay America - Boston - Burlington is open now. It will close tomorrow at 12:00 a.m.