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Extended Stay America - Boston - Burlington
- Hotels
- Burlington, MA
About this business
Location details
40 South Ave., Burlington, MA, 01803, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
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Nice place
Business response:
Dear Eliane, We are delighted you chose to stay with us at Extended Stay America. We want to be a true home away from home for travelers, so our highest priority is to make sure every guest has a relaxing experience with comfortable accommodations. Thank you for taking time out of your busy day to recognize our efforts. We hope to have the opportunity to welcome you again soon.Sincerely,Hotel Management
The room and place were good but there were no kitchen item in the room which was weird because it was a kitchenette- even a coffee maker - just a bare kitchen
Business response:
Good evening,Thank you for your feedback and look forward to future stays with us.
Business response:
Good evening Paul,Thank you for your recent stay with us. I look forward to future stays.
All the staff was friendly, simply amazing! You cant find that everywhere you go !!
Business response:
Dear Kelsey, Thank you for the wonderful review of Extended Stay America. We appreciate you taking the time to share your experience with other travelers. Our team will be pleased to know they had a significant role in making your stay with us so memorable. Thank you for allowing us to be of service. We hope to have the pleasure of doing so again soon.Sincerely,Hotel Management
Not bad at all..a few missed items by housekeeping My check-in with Chester was fantastic, he was very upbeat, courteous and friendly. The room was mostly clean except I had to clean the bathroom door myself due to the very dirty area around the handle. There was also a dirty old sock and towel under the sink area and some hair in the tub. Other than that it was okay dokay! Love the hardwood floors and comfort level in the rooms.
Business response:
Good evening Angela,Thank you for your recent stay with us. I look forward to more stay going forward.
You can smell cigarettes all throughout the corridors, the room ok but the sheets were not that clean and the bathtub had rust so overall it didn’t feel very clean.
Business response:
Dear Sabita, We are sorry we failed to deliver the exceptional stay you deserved. We apologize for the cleanliness issues with your guest room and any oversight on our part. We understand how important it is to have a spotless room and one free of smoke. We have strict policies prohibiting smoking in specific areas; therefore, we appreciate you bringing this to our attention so we can address it appropriately. We will follow up on your concerns to ensure we are well poised to serve you better during your next stay. Thank you... read more
Frequently asked questions about Extended Stay America - Boston - Burlington
How is Extended Stay America - Boston - Burlington rated?
Extended Stay America - Boston - Burlington has a 2.9 star rating with 2,201 reviews.
When is Extended Stay America - Boston - Burlington open?
Extended Stay America - Boston - Burlington is open now. It will close tomorrow at 12:00 a.m.