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Extended Stay America - Boston - Burlington
- Hotels
- Burlington, MA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
40 South Ave., Burlington, MA, 01803, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
I liked that upgrades were being made. Wasnt happy with check in, we we’re promised a first floor room and was not granted one. Location was
Business response:
Thank you for choosing us for your recent stay. We are glad you liked our updated suite. However, we apologize that you did not get the suite of your choice. We appreciate your feedback and hope to provide you with the suite that meets your expectations the next time you visit us. Sincerely, Hotel Management
We enjoyed cleaning & making up our own room everyday...
Business response:
Thank you for being our guest at Extended Stay America. We're delighted to know you loved your well-appointed room and that you were pleased with our housekeeping policy. We hope to be your hotel of choice if another visit to our area is in your plans. Sincerely, Hotel Management
Our room had an outside security light right outside window which interior drapes couldn’t lessen glare. Fridge was VERY loud.
Business response:
Please accept our sincere apology for the difficulties you encountered with your room. We appreciate you bringing these issues to our attention and assure you that corrective measures have been taken. Our team's first priority is making sure that every guest has a comfortable stay, and this time we really missed the mark. We truly regret the inconvenience it caused. We hope you will reconsider and give us an opportunity to serve you in the near future. Sincerely, Hotel Management
The hotel was fine for a quick business type stay. Staff was very accommodating when we asked for a 2 hour checkout extension. Very easy to get to. Plenty of restaurants of all kinds in the immediate area. Plenty of free parking. They also allow pets.
Business response:
It was our pleasure having you as our guest at Extended Stay America, and thank you for sharing your review with other travelers. It's great to read you enjoyed your stay and that our facilities, location, and service were to your satisfaction. We look forward to welcoming you again soon for another outstanding stay. Sincerely, Hotel Management
Excellent custumer service cleanliness.....4out of 5
Business response:
Thank you for sharing your feedback at Extended Stay America. We are charmed to know you had an excellent stay and that our team left a great impression. They work tirelessly to provide the best service, down to the smallest detail. We look forward to sharing your kind comments with them. We appreciate the review and look forward to having you as our guest again. Sincerely, Hotel Management
Business response:
Lawrence, we are pleased your stay was a fantastic one and thanks for your nice rating. All of us at Extended Stay America look forward to having you stay with us again. Sincerely, Hotel Management
Business response:
Alexandre, thank you for being our guest. We are pleased overall you enjoyed your stay and hope to have another opportunity to welcome you back soon for a much better experience. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Boston - Burlington
How is Extended Stay America - Boston - Burlington rated?
Extended Stay America - Boston - Burlington has a 4 star rating with 1,147 reviews.
When is Extended Stay America - Boston - Burlington open?
Extended Stay America - Boston - Burlington is open now. It will close tomorrow at 12:00 a.m.