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Extended Stay America - Boston - Burlington
- Hotels
- Burlington, MA
About this business
Location details
40 South Ave., Burlington, MA, 01803, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
It was fine for two nights stay, breakfast not as expected. Overall ok, staff was nice, polite and helpful.
Business response:
Nathalia, thank you for being our guest. We are pleased to know you liked our associates and had a pleasant visit. However, we are sorry for not meeting your expectations with our breakfast offerings. Your concern will be shared with our brand leaders to determine new breakfast choices. We hope to host you again in the future so that we can provide you with a memorable experience. Sincerely, Hotel Management
Very little shampoo and soap in the room. Very noisy air conditioner.
Business response:
Thank you for staying with us and for sharing your review. Please accept our apologies for not living up to expectations during your recent visit. We are sorry for the challenges you experienced concerning the AC unit in your room. We are looking into the cause and making necessary adjustments. We hope you will give us an opportunity to restore your confidence in us on a future visit. Sincerely, Hotel Management
The location was good but the room was not very clean. I won't be staying there again.
Business response:
Patricia, thank you for your review. Although you liked our location, we are sorry you had a few housekeeping issues with your room and that we fell short of our usual service delivery. Feedback such as this helps us to do a better job in the future. We appreciate your feedback and hope you will stay with us again when you return to this area. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Boston - Burlington
How is Extended Stay America - Boston - Burlington rated?
Extended Stay America - Boston - Burlington has a 2.9 star rating with 2,246 reviews.
When is Extended Stay America - Boston - Burlington open?
Extended Stay America - Boston - Burlington is open now. It will close tomorrow at 12:00 a.m.