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Extended Stay America - Boston - Marlborough
- Hotels
- Marlborough, MA
About this business
Location details
19 Northboro Rd. E., Marlborough, MA, 01752, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The walls are thin. The toddler across the hall screamed most of 2 nights waking me. The neighboring room set of the smoke alarm that was deafening in my room. Shortly after that, marijuana fumes started filling my room - emanating from the bathroom fan which did not work. The cockroach in the kitchenette was a nice touch.
Business response:
Dear John,We sincerely apologize for the inconvenience you encountered during your visit. It's disheartening to learn that disturbances from neighboring guests, as well as cleanliness issues, impacted your experience. We aim to provide a relaxing atmosphere for all our guests. Your feedback is invaluable, and we will take it into account as we work to improve our services and accommodations for future guests. We would like the opportunity to serve you better in the future and hope you will consider a return visit.Sincerely,H... read more
Ok good and best
Business response:
Dear Gerhad,We truly appreciate your positive feedback. It’s wonderful to know that you had a satisfying experience during your stay. We strive to create a welcoming environment for all our guests, and knowing that we met your expectations means a lot to us. Your insights help us enhance our services and ensure every visit is even better than the last. We look forward to welcoming you back.Sincerely,Hotel Management
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Good
Frequently asked questions about Extended Stay America - Boston - Marlborough
How is Extended Stay America - Boston - Marlborough rated?
Extended Stay America - Boston - Marlborough has a 2.9 star rating with 2,457 reviews.
When is Extended Stay America - Boston - Marlborough open?
Extended Stay America - Boston - Marlborough is open now. It will close tomorrow at 12:00 a.m.