Extended Stay America - Boston - Marlborough's cover image
Claimed

This profile has been claimed by the business owner or representative.

Extended Stay America - Boston - Marlborough

4.1
  • Hotels
  • Marlborough, MA

About this business

HospitalityHotels

Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. 

Location details

19 Northboro Rd. E., Marlborough, MA, 01752, United States

Get directions
WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
4.11,179 reviews
Select a rating
Anonymous's profile image
Anonymous 
5 years ago

Parking lot needs a good seeeping. 

Business response:

Thank you for choosing us. We offer our apologies for the cleanliness issue you experienced here. Your feedback has been discussed with the housekeeping team to be diligent going ahead. On a positive note, your overall rating suggests you had a comfortable stay, and we hope these positive aspects of your visit will help you choose Extended Stay America again in the future. Sincerely, Hotel Management 

Anonymous's profile image
Anonymous 
5 years ago

Beds were supposed to be queen size, yet they looked exactly like a full. 

Business response:

Thank you for the review. We are disappointed to read you weren’t happy with the size of your bed. On a positive note, your overall rating suggests you had a pleasant stay, and we hope these positive aspects of your visit will help you choose us again in the future. Sincerely, Hotel Management 

Anonymous's profile image
Anonymous 
5 years ago

Thomas was helpful and kind! My room was clean and comfortable. Will definitely recommend ESA to friends/family 

Business response:

Thank you for choosing to stay with us at Extended Stay America. We're delighted to know you liked your well-appointed room, and that the service provided by Thomas met all your expectations. We look forward to sharing your compliments with him. We appreciate you recommending us to future guests and hope to see you again soon. Sincerely, Hotel Management 

Anonymous's profile image
Anonymous 
5 years ago

Business response:

Thank you for being our guest at Extended Stay America. We take great pride in providing our guests with a comfortable stay, and a rating like yours serves as encouragement to all of us. It was our pleasure accommodating you, and we look forward to welcoming you back soon. Sincerely, Hotel Management 

James's profile image
5 years ago

Business response:

James, thank you for being our guest. We are pleased overall you enjoyed your stay and hope to have another opportunity to welcome you back soon for a much better experience. Sincerely, Hotel Management 

Anonymous's profile image
Anonymous 
5 years ago

I have stayed at this location on numerous occasions. A great value and always clean and comfortable but no amenities other than the grab and go breakfast. Also disappointing that there is no hairdryer and despite the reference that many ESA's have on-site fitness or "participate" with one close by, this on had neither and didn't acknowledge the Planet Fitness across the street. 

Business response:

Thank you for choosing our hotel once again. We are glad to read you liked the value we offer and our well-kept property. However, we are sorry for not meeting all of your expectations. We value your feedback as it will help us improve our service and facilities moving forward. We hope to have the opportunity to welcome you back again soon. Sincerely, Hotel Management 

Jeff's profile image
5 years ago

Thomas at the door was the best part. Very nice guy. Room and hall smelled like smoke even though it was no smoking. 

Business response:

Jeff, thank you for being our guest. Although you were impressed by the service provided by Thomas, we are sorry for the smoke odor you experienced during your stay. We have asked our housekeeping team to deep clean the areas to remove the smell. On behalf of everyone here, we invite you to revisit us for an even better experience. Sincerely, Hotel Management 

Anonymous's profile image
Anonymous 
5 years ago

I liked that it has free parking it was clean there is no breakfast. its just like granola bars, cofcoffee and tea. I like that the. Mall was nearby, and i also enjoyed walking at a state park 

Business response:

Thank you for being our guest at Extended Stay America. It’s a pleasure to know you enjoyed our ideal location and had a pleasant stay with us. Also, we will share your feedback with our brand leaders to determine new grab-and-go breakfast offerings. On behalf of everyone here, we invite you to revisit us. Sincerely, Hotel Management 

Anonymous's profile image
Anonymous 
5 years ago

Business response:

We are delighted you had a great stay at Extended Stay America. Thank you for the nice rating, and we look forward to hosting you again soon. Sincerely, Hotel Management 

Frequently asked questions about Extended Stay America - Boston - Marlborough

How is Extended Stay America - Boston - Marlborough rated?

Extended Stay America - Boston - Marlborough has a 4.1 star rating with 1,179 reviews. 

When is Extended Stay America - Boston - Marlborough open?

Extended Stay America - Boston - Marlborough is open now. It will close tomorrow at 12:00 a.m.