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Extended Stay America - Boston - Saugus
- Hotels
- Saugus, MA
About this business
Welcome to Extended Stay America - Boston - Saugus! We are the perfect location for business travelers, students, tourists and those relocating to the Boston, MA area who need to find a home away from home for several nights, a week, a month or even longer. From our location, you can easily visit local attractions such as the Boston Tea Party Ships and Museum, the New England Aquarium, Fenway Park and the Museum of Fine Arts, Boston. When you stay at an Extended Stay America hotel, you’ll enjoy just the right amenities... read more
Location details
832 Broadway, Saugus, MA, 01906, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Not a real breakfast. The place is ok, but don’t get fooled by the free breakfast : coffee, granola bar (kellogs) or Quaker oatmeal that you do in a cup of coffee. We had to go to Dunkin Doghnut because it wasn’t enough.
Business response:
Dear kelly, Thank you for your feedback regarding the breakfast offerings. We appreciate your comments and understand that our selection may not have met your expectations. Your insights are valuable as we strive to enhance our guest experience. We hope to welcome you back in the future and provide a more satisfying stay.Sincerely,Hotel Management
Pets allowed, but not cheap
Business response:
Dear Patricia, Thank you for sharing your thoughts on our pet policy. We understand that traveling with pets can come with additional costs, and we appreciate your feedback. Our goal is to provide a welcoming environment for all guests and their furry companions. We hope to have the opportunity to accommodate you and your pet again in the future!Sincerely,Hotel Management
Disappointed in breakfast the breakfast is a grab and go, not much. It was oatmeal, hot chocolate, coffee, hot tea a couple of days they put out little muffins, or breakfast fruit bares. I wanted to let you know in case you think they have a decent breakfast.
Nice on the outside, rough on the inside Exterior and lobby of the hotel were great, but both rooms we were placed in smelled like recent cigarette smoke. I was grateful the helpful front desk person moved us to a less pungent room, but after dealing with flight delays that led to us arriving at 2 am, having to shuffle rooms multiple times was not ideal.
Business response:
Dear Guest, Thank you for your feedback. We're glad you appreciated our exterior and lobby, and we're happy the front desk was able to assist in finding a more suitable room. We apologize for the inconvenience of needing to change rooms, especially after your long journey. Your comments help us improve, and we hope to provide a more seamless experience during your next visit.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Boston - Saugus
How is Extended Stay America - Boston - Saugus rated?
Extended Stay America - Boston - Saugus has a 4.2 star rating with 1,091 reviews.
When is Extended Stay America - Boston - Saugus open?
Extended Stay America - Boston - Saugus is open now. It will close tomorrow at 12:00 a.m.