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Extended Stay America - Boston - Saugus
- Hotels
- Saugus, MA
About this business
Location details
832 Broadway, Saugus, MA, 01906, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Sleeps 3, but I had to
Property good
Our room smelled horrible of cigarette smoke. The staff were friendly. Elevator lights and buttons not functioning properly.
Great building
Convenient to airport
The room smelled like a dirty dog and dog urine. Besides that, the room was clean.
Business response:
Dear Michael, Thank you for your feedback. While we’re glad to hear the room appeared clean, we sincerely apologize for the odor you encountered. The smell of pet urine is unacceptable and indicates that deeper cleaning was needed before your arrival. We’ve shared your comments with our housekeeping and maintenance teams for immediate review. We’re also evaluating our pet policy enforcement and deep-cleaning protocols to ensure this doesn’t happen again. Your comfort is important to us, and we appreciate you bringing this to... read more
Frequently asked questions about Extended Stay America - Boston - Saugus
How is Extended Stay America - Boston - Saugus rated?
Extended Stay America - Boston - Saugus has a 3.2 star rating with 2,284 reviews.
When is Extended Stay America - Boston - Saugus open?
Extended Stay America - Boston - Saugus is open now. It will close tomorrow at 12:00 a.m.