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Extended Stay America - Boston - Saugus
- Hotels
- Saugus, MA
About this business
Location details
832 Broadway, Saugus, MA, 01906, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
We are so happy that you loved our accommodations and that you enjoyed such a pleasant stay! We look forward to welcoming you back the next time your travels bring you to the area!
Business response:
We are so happy to see that we left such a great impression on you, Anamaria! We truly appreciate you for choosing WoodSpring Suites for your traveling needs!
Bathroom tiles were falling off the wall exposing the glue. Other than that everything was great.
Business response:
We are glad to know your overall stay was a great one. We apologize for the issue with the tiles during your stay, and thank you for letting us know so that we may address it. We appreciate you and hope to see you again soon the next time you are in the area.
The neatness,new building,facilityes in the room, the nigth manager was one hell a very proffesional guy,Smike I thing was his name. I recomend it this place. The only thing out of place was the internet they were having some isues and we couldnt use it,hadb to rely on my phone hotspot
Business response:
We are glad to know your overall stay was a great one, Julio! We apologize for the issue with the WiFi during your stay and thank you for letting us know so that we may address it. We appreciate you.
Beautiful room
Business response:
Thank you for such a wonderful rating, Wanda! We are overjoyed to learn that experienced such a pleasant stay during your time with us! Please come back to see the next time your travels bring you this way!
Business response:
Thank you so much for the good rating, Melinda! We are so happy that you allowed WoodSpring Suites to host you during your travels and hope to see you again soon!
Business response:
We are so happy to know that you enjoyed your time at our hotel! We hope to see you again the next time you are in the area!
Not bad at all
Business response:
We are so happy to see that we left such a great impression on you, Christopher! We truly appreciate you for choosing WoodSpring Suites for your traveling needs!
I have stayed here prior to this stay but it has not been this bad before. I reserved a non-smoking room but was given a room that smelt like someone had been hot boxing in the room for months, very strong cigarette smell. Once you get off the elevator you get hit with the smell of cigarettes. Being in the room for just 2 hours made all my belonging pick up the unfortunate stench. Tried to tolerate it for my stay but the cigarette smell was too strong. Floor was sticky as well. Notified front desk staff and was initially tol... read more
Business response:
Thank you for taking the time to review your recent stay at our hotel. We are so sorry that you experienced such unpleasant odors and problems with the overall cleanliness. We can't tell you how disappointing it is to see that we did not deliver the high quality of service that we strive so hard to give each guest. We appreciate you reporting these issues so that we can make sure that we address them at the property level and improve them for all our current and future guests.
Frequently asked questions about Extended Stay America - Boston - Saugus
How is Extended Stay America - Boston - Saugus rated?
Extended Stay America - Boston - Saugus has a 3.2 star rating with 2,085 reviews.
When is Extended Stay America - Boston - Saugus open?
Extended Stay America - Boston - Saugus is open now. It will close tomorrow at 12:00 a.m.