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Extended Stay America - Boston - Saugus

3.2
  • Hotels
  • Saugus, MA

About this business

HospitalityHotels

Location details

832 Broadway, Saugus, MA, 01906, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
3.22,085 reviews
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Anonymous's profile image
Anonymous 
4 years ago

Business response:

What a terrific rating! We are so thrilled to see that you enjoyed your time with us! We hope that you come back to see us again the next time you are in the area! 

Anonymous's profile image
Anonymous 
4 years ago

Business response:

What a wonderful rating! Thank you so much for allowing us to host you and we hope that you come back to visit us soon! 

Carmen's profile image
Carmen 
4 years ago

Business response:

We are so happy to see that we left such a great impression on you! We truly appreciate you for choosing WoodSpring Suites for your traveling needs! 

Los's profile image
Los 
4 years ago

Convenient and all I needed. Came here because of the good price per night and it was close to Salem . Saving me money and time 

Business response:

It makes us so happy to see such positive feedback regarding your experience at our hotel, Los! Our staff will be so pleased to learn of your high praise and would love to welcome you back the next time your travels bring you to the area! 

Stephanie's profile image
Stephanie 
4 years ago

Poor customer service The room was clean and comfortable but the Staff at the front desk was not so pleasant and I had to wait 10 minutes until he was done doing what he was doing. 

Business response:

Thank you so much for taking the time to review your stay at our hotel, Stephanie. We are so sorry for the impression that you were left with of our staff. This is not the high level of customer service that we are known for and apologize that this was your encounter. Be assured that this serves as an opportunity to revisit our standards and training to provide the great guest experience that we always strive to deliver. We hope that all your future travels are wonderful ones 

Anonymous's profile image
Anonymous 
4 years ago

Business response:

It makes us so happy to see such positive feedback regarding your experience at our hotel! Our staff will be so pleased to learn of your high praise and would love to welcome you back the next time your travels bring you to the area! 

Anonymous's profile image
Anonymous 
4 years ago

Business response:

Nothing makes us happier than to see that you enjoyed a wonderful time at our clean and spacious suites! Thank you so much for allowing us to host you and we hope to see you again soon! 

Joshua's profile image
Joshua 
5 years ago

Very nice It was a very nice place. Very clean and the staff was friendly. Did not realize they don’t accept cash for a payment but it all worked out definitely recommend 

Business response:

We are so glad our accommodations met your needs so beautifully during this stay. We are pleased it was a wonderful 'Simple. Done Better.' experience for you and we are ecstatic to see that you enjoyed your time with us, Joshua! 

Anonymous's profile image
Anonymous 
5 years ago

Business response:

What a phenomenal rating! Nothing makes us happier than to see that you had such a great time at our hotel. We hope to see you again soon the next time your travels bring you to the area! 

Frequently asked questions about Extended Stay America - Boston - Saugus

How is Extended Stay America - Boston - Saugus rated?

Extended Stay America - Boston - Saugus has a 3.2 star rating with 2,085 reviews. 

When is Extended Stay America - Boston - Saugus open?

Extended Stay America - Boston - Saugus is open now. It will close tomorrow at 12:00 a.m.