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Extended Stay America - Boston - Saugus
- Hotels
- Saugus, MA
About this business
Location details
832 Broadway, Saugus, MA, 01906, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Located right on a highway so it can be annoying to get to certain areas, but very easy to check in/out of and the room was great!!
Business response:
Thank you for your review and comments. We are so happy that you enjoyed your overall time with us and apologize for any difficulties you had navigating the area. We would love another opportunity to host you the next time your travels bring you this way!
Most o the staff are very kind and accommodating, but like anywhere, there is always a rotten apple in the bushel.
Business response:
Thank you for your feedback. We are happy that your overall stay was great, but apologize for any issues that you experienced with customer service. We will use your feedback to help us improve. All the best in your future travels.
Business response:
Thank you for you review, Keith. We hope that our accommodations met your needs. Please come back to see us again soon!
Love this hotel! I have actually been here for over 3 months- they are consistently cleaning Excellent extended stay offers in place! And being just next to the Walmart-(a few walking steps) is an added bonus never needing to get into your car to get some quick groceries!!!
Business response:
What an incredible review! Thank you so much for your thoughtful comments! We would love to welcome you back soon!
Business response:
We are so happy to see that you enjoyed your visit, Jhonny! We truly appreciate you taking the time to rate us! Please come back to see us soon!
Can’t beat the location and price I had read some pretty bad reviews before going so I was a little worried. The service of the staff could be friendlier but we got everything we needed. The location is perfect around many things. Right next to Walmart, several restaurants, and a mall. The room had a fridge, microwave, two stove burners. Pet friendly and clean. We will be staying here again. The price is great. There was some noise being right on route 1 but the building is secure and relatively quiet considering the locatio... read more
Business response:
Thank you for your detailed review, Tori. We are happy that you were pleased with your overall stay with us, and are so thankful that you gave us the opportunity to host you. We are always searching for ways to improve and feedback like yours helps us do just that. We would love to welcome you back the next time you are in the area!
Business response:
Thank you so much for your phenomenal review! We hope to see you again soon!
Business response:
Thank you so much for the wonderful review, Jhonny! We are so happy that our accommodations were just what you needed and would love to welcome you back!
Business response:
Wow! Thank you so much for the 5 star rating! We would love to welcome you back the next time you are in the area!
Frequently asked questions about Extended Stay America - Boston - Saugus
How is Extended Stay America - Boston - Saugus rated?
Extended Stay America - Boston - Saugus has a 3.1 star rating with 2,170 reviews.
When is Extended Stay America - Boston - Saugus open?
Extended Stay America - Boston - Saugus is open now. It will close tomorrow at 12:00 a.m.