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Extended Stay America - Boston - Saugus

3.1
  • Hotels
  • Saugus, MA

About this business

HospitalityHotels

Location details

832 Broadway, Saugus, MA, 01906, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
3.12,170 reviews
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Anonymous's profile image
Anonymous 
4 years ago

Every WoodSpring Suites is pretty much the same of awesome!, they are very clean and very updated. Having a kitchenette, laminated floors and laundry it is one of the best things this hotel chain has. If you are planning to stay long this is the place. 

Business response:

Wow! We are beyond ecstatic to see that our staff did such an amazing job providing you with an exceptional stay! Our staff will be thrilled to learn of your high praises as they work so hard to deliver an all-around comfortable and pleasant guest experience! 

Shani's profile image
Shani 
4 years ago

Business response:

We are so happy to see that you enjoyed your visit, Shani! We truly appreciate you taking the time to rate us! Please come back to see us soon! 

Alicia's profile image
Alicia 
4 years ago

Business response:

We are so happy to see that you enjoyed your time with us, Alicia! We truly appreciate you taking the time to rate us! Please come back to see us soon! 

Anonymous's profile image
Anonymous 
4 years ago

The room was very clean and the bed was comfy. There are some sketchy ppl but property was decent 

Business response:

We appreciate the thoughtful feedback and we'll use it to help us improve. Thank you for the review and we're glad you enjoyed an all-around great stay! 

Jennifer's profile image
Jennifer 
4 years ago

Business response:

Thank you for the good rating and for staying here with us, Jennifer. We hope to see you again the next time your travels bring you to the area. 

Layla's profile image
Layla 
4 years ago

Business response:

What a phenomenal rating, Layla! Nothing makes us happier than to see that you had such a great time at our hotel. We hope to see you again soon the next time your travels bring you to the area! 

Anonymous's profile image
Anonymous 
4 years ago

Business response:

We appreciate this wonderful rating and thank you for choosing to stay with us! 

Anonymous's profile image
Anonymous 
4 years ago

It was ok considering it had a kitchen but orher than that it was like a zoo. Some of the staff were very ignorant. No good service at all. 

Business response:

Thank you for taking time to review our hotel. We’re sorry you got a bad impression of our hotel staff. Our goal is to provide an all-around positive experience for every guest; we are sorry this was not the case for you. Best wishes in your future travels. 

Anonymous's profile image
Anonymous 
4 years ago

Good hotel - love their truly extended generous setting - nice regular size refrigerator, industrial size microwave, stove top etc very spacious room Besides all that nice amenities package they keep it fairly clean but could do a better job in the reception area It is located just next to a Walmart- walking distance Enjoying my stay here! 

Business response:

Thank you for your kind and thoughtful review! We couldn't be happier to see that you enjoyed such a great stay with us! We also appreciate your feedback regarding the reception area and will forward those details to our front desk team for proper action and resolve. Thank you for allowing us to host you and we wish you all the best in your future travels. 

Frequently asked questions about Extended Stay America - Boston - Saugus

How is Extended Stay America - Boston - Saugus rated?

Extended Stay America - Boston - Saugus has a 3.1 star rating with 2,170 reviews. 

When is Extended Stay America - Boston - Saugus open?

Extended Stay America - Boston - Saugus is open now. It will close tomorrow at 12:00 a.m.