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Extended Stay America - Boston - Saugus
- Hotels
- Saugus, MA
About this business
Welcome to Extended Stay America - Boston - Saugus! We are the perfect location for business travelers, students, tourists and those relocating to the Boston, MA area who need to find a home away from home for several nights, a week, a month or even longer. From our location, you can easily visit local attractions such as the Boston Tea Party Ships and Museum, the New England Aquarium, Fenway Park and the Museum of Fine Arts, Boston. When you stay at an Extended Stay America hotel, you’ll enjoy just the right amenities... read more
Location details
832 Broadway, Saugus, MA, 01906, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
It fit my needs as it was conveniently located near to where I had work. I was surprised at how nice the room was, the size and amenities. It was actually on the level of a studio apartment with a full kitchen area
Business response:
Thank you so much for this detailed review, Brian! We are so pleased to see that our hotel met your needs so nicely! Thank you for choosing WoodSpring!
Business response:
We're so glad you enjoyed your stay with us Jojo! Thank you for the terrific rating!
Room could have been cleaner. There was something stuck on the floor, possibly old food?
Business response:
We apologize that we fell short during your stay because of the lack of cleanliness and are sorry for the inconvenience. We hope that your overall stay was still a good one. Your feedback is appreciated as it will help us improve in this area for our future guests.
I was able to rest peacefully! Access was convenient without lots of delay.
Business response:
Thank you for sharing your great experience with us! Happy to see that you were able to rest well and enjoyed your time with us! Thank you so much for choosing WoodSpring!
Business response:
Flor, thank you so much for the great review! We are very pleased your stay with us was great!
It was obvious that someone who smokes stayed in the room previously, you could smell it right when you walked in. But otherwise the room was clean. We only stayed 2 nights and didn't spend much time in the room. The staff was friendly enough.
Business response:
We are so glad our comfortable accommodations met your needs during this stay. We are glad it was a 'Simple. Done Better.' experience for you.
Business response:
Thank you so much for this amazing rating! We love seeing when we provide a 5 out of 5 experience! #MadeOurDay
Bad smell in lobby and on the floor. Carpets were filthy as were the floors in the lobby and elevator. The staff was nice and was dealing with the aftermath of a small fire when we arrived, but the smells had nothing to do with the fire.
Business response:
Thank you for your feedback. I'm glad to hear our staff was able to give you great customer service during an emergency situation, and thank you for letting us know about the smell I will look into the matter
Frequently asked questions about Extended Stay America - Boston - Saugus
How is Extended Stay America - Boston - Saugus rated?
Extended Stay America - Boston - Saugus has a 4.2 star rating with 1,091 reviews.
When is Extended Stay America - Boston - Saugus open?
Extended Stay America - Boston - Saugus is open now. It will close tomorrow at 12:00 a.m.