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Extended Stay America - Boston - Waltham - 32 4th Ave.
- Hotels
- Waltham, MA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
32 4th Ave., Waltham, MA, 02451, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Wrong room Mistakes on check in had us trying to get into a room already occupied at 2 am after waiting way too long for check in.
Business response:
Jason, thank you for staying with us and for sharing your review. We are sorry you encountered any service issues from our front desk associates, as this is unacceptable. We have reviewed your feedback with the appropriate individuals, and steps are being taken to ensure such concerns are not repeated. Thank you again, and we look forward to having another opportunity to show that we are passionate about providing great experiences for every guest. Sincerely, Hotel Management
Excellent location and good parking. Staff was very helpful
Great room convenient to exits and vehicle
Business response:
Thank you for the positive feedback. It is a pleasure knowing your visit with us was an enjoyable one. We hope to see you again soon at Extended Stay America. Sincerely, Hotel Management
Satisfactory but no frills This venue is about like you would imagine--useful to have a full kitchen (though you had to ask for utensils and plates and they weren't finished cleaning them at 5), pet friendly so the rooms don't have carpeting, which was fine with me. The service when I arrived at 4:30 was less than great--she sent me up to a room which hadn't been cleaned yet (though she found another one quickly), was slow to respond at the desk. But the person upon checkout was friendly and helpful. There was a medical emer... read more
Business response:
Janice, thank you for staying with us and for your candid review. We are glad you were pleased with most aspects of your stay. However, we apologize for the service issues you encountered. We will share your comments with our team and take steps to ensure we are more consistent in our service delivery. We hope you will give us a chance to redeem ourselves the next time you are in the area. Thank you again. Sincerely, Hotel Management
Good value Good value for the money. The general condition of the hotel is acceptable, nothing special. The hallways can dobwith little more cleanong.
Business response:
Thank you for being our guest at Extended Stay America. We always want to provide our guests with a comfortable stay, and a rating like yours serves as encouragement to all of us. It was our pleasure accommodating you, and we look forward to welcoming you back soon. Sincerely, Hotel Management
No dishes or utensiles in the room. Was not informed you had to ask for them
Excellent stay. Convenient location and good staff
Business response:
Thank you for the glowing review of Extended Stay America. It's a pleasure to know you found our location ideal for your needs and liked our courteous associates. On behalf of everyone here, we look forward to welcoming you back soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Boston - Waltham - 32 4th Ave.
How is Extended Stay America - Boston - Waltham - 32 4th Ave. rated?
Extended Stay America - Boston - Waltham - 32 4th Ave. has a 4.1 star rating with 1,188 reviews.
When is Extended Stay America - Boston - Waltham - 32 4th Ave. open?
Extended Stay America - Boston - Waltham - 32 4th Ave. is closed now. It will open tomorrow at 9:00 a.m.