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Extended Stay America - Boston - Waltham - 32 4th Ave.
- Hotels
- Waltham, MA
About this business
Location details
32 4th Ave., Waltham, MA, 02451, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Grab n go breakfast was nothing. Just coffee and oatmeal. Cars doing loud donuts in the parking lot. Hall way smelled like fish
Business response:
Dear JENN, Thank you for choosing Extended Stay America. We are happy you enjoyed your visit and had a wonderful time. However, we are sorry our breakfast choices were a little less than your expectations, and your suggestions for the same are noted. Also, we regret the smell in the hallways was different. Our housekeeping team is informed and is already at work to ensure they do their best to deliver a fresh environment. Please visit again the next time you are in the city to enjoy our area and services. Sincerely,Hotel Man... read more
Our family like this hotel! friendly staff and comfortable room!
stay was great.. no trash can in room only issue
Business response:
Dear Latoya, On behalf of our entire team, thank you for taking the time to post such wonderful feedback about Extended Stay America! We are delighted that you thoroughly enjoyed your stay. It was such a pleasure hosting your visit, and we hope to have the honor of doing so again soon.Sincerely,Hotel Management
Quiet
The property was neat and clean and cozy. There was plenty of parking. The staff was very friendly, courteous, and knowledgeable. The only thing was, when we got there, no one was at the front desk. They were obviously busy helping out another guest and were very professional and helpful when they returned. But it was weird to stand there for about 10 minutes with no way to let someone know we were there and waiting to be checked in. We arrived at 10 pm, as we had informed the hotel. Great hotel, very clean, quiet, and cozy.
Business response:
Dear Henry, Thank you for your glowing review about Extended Stay America! We're delighted to hear that you found our property neat, clean, and cozy, with plenty of parking. We sincerely apologize for the delay at the front desk upon your arrival. Your feedback is valuable, and we'll address this issue to ensure a smoother check-in process for all our guests. We appreciate your understanding and look forward to welcoming you back for another great stay. Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Boston - Waltham - 32 4th Ave.
How is Extended Stay America - Boston - Waltham - 32 4th Ave. rated?
Extended Stay America - Boston - Waltham - 32 4th Ave. has a 2.8 star rating with 2,606 reviews.
When is Extended Stay America - Boston - Waltham - 32 4th Ave. open?
Extended Stay America - Boston - Waltham - 32 4th Ave. is closed now. It will open at 9:00 a.m.