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Extended Stay America - Boston - Waltham - 32 4th Ave.
- Hotels
- Waltham, MA
About this business
Location details
32 4th Ave., Waltham, MA, 02451, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I knew we would have issues when we found wet towels on a bench at the entrance. The front desk carpet needed a good vacuum and the place smelled like it could use fresh pine sol. The room was a decent size. We had trouble locating the trash bin which was in the cabinet. The bed was soft and dipped under our weight. We only stayed one night and that was plenty.
Business response:
Dear Regine, Thank you for reviewing our hotel during your trip. It is nice that you had a good stay and were pleased with the spacious room with a comfortable bed. We appreciate you pointing out specific items you loved and places where we can improve. However, we are sorry for your disappointment with the problems around your suite. We will share your comments with the person concerned for improvement. Please stay with us again so we can provide you with a more satisfying experience. Sincerely,Hotel Management
Grab n go breakfast was nothing. Just coffee and oatmeal. Cars doing loud donuts in the parking lot. Hall way smelled like fish
Business response:
Dear JENN, Thank you for choosing Extended Stay America. We are happy you enjoyed your visit and had a wonderful time. However, we are sorry our breakfast choices were a little less than your expectations, and your suggestions for the same are noted. Also, we regret the smell in the hallways was different. Our housekeeping team is informed and is already at work to ensure they do their best to deliver a fresh environment. Please visit again the next time you are in the city to enjoy our area and services. Sincerely,Hotel Man... read more
Frequently asked questions about Extended Stay America - Boston - Waltham - 32 4th Ave.
How is Extended Stay America - Boston - Waltham - 32 4th Ave. rated?
Extended Stay America - Boston - Waltham - 32 4th Ave. has a 2.9 star rating with 2,746 reviews.
When is Extended Stay America - Boston - Waltham - 32 4th Ave. open?
Extended Stay America - Boston - Waltham - 32 4th Ave. is open now. It will close at 6:00 p.m.