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Extended Stay America - Boston - Waltham - 32 4th Ave.
- Hotels
- Waltham, MA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
32 4th Ave., Waltham, MA, 02451, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Will definitely come back
There’s dog stools all around the building and grass areas next to parking lot. My room has bad odor. There’s not enough coffee and breakfast items, and the breakfast serving area is not clean. The coffee spills all over the floor.
Business response:
Dear Bouaketh, it was disappointing to read your comments concerning your stay at our hotel. Please accept our apologies, as we never mean to disappoint our guests. We can assure you that what you experienced is not acceptable by our standards. We will take the proper action as we are committed to providing every guest with a wonderful experience. Thank you again for your candid feedback, as this helps us to improve the experience for future guests. We truly appreciate your feedback.Sincerely,Hotel Management
Clean property. Would definitely visit again
Business response:
Dear Victoria, it is our pleasure having you as our guest at Extended Stay America, and thank you for sharing your review with other travelers. It's great to read you enjoyed your home-like stay. We look forward to sharing your positive feedback with our team. Please visit us again the next time you are in the area. Sincerely, Hotel Management
Our stay was good. There are many long term residents. Was mostly clean. Breakfast was limited to a few item.
Business response:
Dear Tim, it is our pleasure having you as our guest at Extended Stay America, and thank you for sharing your review with other travelers. It's great to read that you enjoyed your home-like stay and our facilities and service were to your satisfaction. We have noted your feedback about the breakfast and will share it with the Brand Leaders for any future additions. Please visit us again the next time you are in the area. Sincerely, Hotel Management
Two Nights in Purgatory The staff was wonderful but it's a shame they have to work in such a shabby hotel. Our room needs a lot of work. The bathroom door would not close all the way and a previous occupant had punched a hole in it. The air conditioner needs to be cleaned or preferably replaced. The air smelled dirty. The worn carpets don't get vacuumed all the way in the corners as there is a layer of dirt built up there. The "free WiFi" is inadequate and I needed to purchase a $6 upgrade to have a Zoom meeting. The dishes/... read more
Business response:
Dear Richard, thank you for choosing us and for sharing your comments. It is very understandable how these events detracted from a relaxing and seamless visit. We strive to create an exceptional, memorable stay for each guest, so please accept our apologies that this was not your experience. We are grateful that you have brought these concerns to our attention as we are continually growing and improving from our guest feedback. We hope to have another occasion to host you in the future and provide you with the seamless stay ... read more
Comfortable stay!
I was a bit concerned as i got stuck at BOS and this was the only hotel avail. Rooms were large and nice. Staff were super friendly. I was onky in the room 4 hrs but i did get sone sleep and ahower. Ran out of toothpaste and the were happy to give me some free sachets
Business response:
Dear Barry, we are delighted to know you had a wonderful stay at Extended Stay America. It is nice to read that you thoroughly enjoyed our suites' comforts and customer service. Providing a comfortable stay to all our guests is what we strive for every day. We look forward to welcoming you soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Boston - Waltham - 32 4th Ave.
How is Extended Stay America - Boston - Waltham - 32 4th Ave. rated?
Extended Stay America - Boston - Waltham - 32 4th Ave. has a 4.1 star rating with 1,188 reviews.
When is Extended Stay America - Boston - Waltham - 32 4th Ave. open?
Extended Stay America - Boston - Waltham - 32 4th Ave. is open now. It will close at 6:00 p.m.