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Extended Stay America - Boston - Waltham - 32 4th Ave.
- Hotels
- Waltham, MA
About this business
Location details
32 4th Ave., Waltham, MA, 02451, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Quiet
No water in room
Business response:
Dear Ray, Thank you for choosing our hotel for your visit to the city. While we are glad you were satisfied with many aspects of your stay, we are disappointed that we did not meet all of your expectations, especially concerning the issues you outlined. We take your concerns seriously and appreciate the feedback. Our goal is to deliver outstanding service to every guest at every opportunity. Therefore, we hope that you will come back soon and let us show you the hospitality we are known for providing. Sincerely,Hotel Managem... read more
Not the worst . Quick stay - shower was and toilet had what looked like cigarette burns on/ inside. Room was clean for the most part . Just had a particular smell . Did not realize from name that families /people made temporary primary residences out of rooms.
Business response:
Dear Dallas, Thank you for trusting our brand and reviewing your time on the recent visit to the hotel. It is nice that you had a satisfactory stay. However, we appreciate you pointing out specific items you loved and areas where we can improve. Please accept our apologies for the smell issues that disturbed your time here. Smoking is not allowed in the hotel premises. Our team has been informed about this and will take quick action. Considering the positive highlights, please stay with us again so we can provide you with a ... read more
Room was not ready for at least two hours after it was supposed to be. Staff was very apologetic.
Frequently asked questions about Extended Stay America - Boston - Waltham - 32 4th Ave.
How is Extended Stay America - Boston - Waltham - 32 4th Ave. rated?
Extended Stay America - Boston - Waltham - 32 4th Ave. has a 2.8 star rating with 2,599 reviews.
When is Extended Stay America - Boston - Waltham - 32 4th Ave. open?
Extended Stay America - Boston - Waltham - 32 4th Ave. is closed now. It will open at 9:00 a.m.