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Extended Stay America - Boston - Waltham - 32 4th Ave.
- Hotels
- Waltham, MA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
32 4th Ave., Waltham, MA, 02451, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Great staff and great service the room was really clean
Business response:
Thank you for the 5-star review of Extended Stay America. We are happy to know we exceeded your expectations for a wonderful stay and you were awed by our spectacular hospitality. On behalf of everyone at Extended Stay America, we appreciate you for recognizing our efforts and invite you to for another visit. Sincerely, Hotel Management
It’s a good place to stay, with easy access to high way and shopping centers.
Business response:
Thank you for writing such a wonderful review of our hotel. We appreciate your lovely comments about our convenient location close to a variety of shopping hubs and roadway. We receive many positive comments about our location, so we are glad this contributed to making your stay a great one. All of us here at Extended Stay America appreciate your business and look forward to seeing you again. Sincerely, Hotel Management
I've made the reservation for a king size bed and was given a full size bed. There was this humming noise all night long, and it wasn't from the refrigerator nor the air conditioner. Sound was coming from the bathroom vent. The room was not serviced for the 4 days we were there. They said that they don't do room service. Every day we had to ask for clean towels. One night the keys were not working so we couldn't get in and according to the front desk, the room was rented to someone else although our belongings were still in ... read more
Business response:
Raquel, thank you for the review. We are sorry for all the problems you encountered. You deserved a comfortable and stress-free stay, and we did not live up to your expectations. Our team's first priority is making sure that every guest has a comfortable and relaxing stay, and this time we really missed the mark. Your feedback has been shared with every department involved. We hope you will give us an opportunity to restore your confidence in us on a future visit. Sincerely, Hotel Management
I ended up with a handicap accessible room which was nice and big, but having a sister who is a paraplegic I noticed the shower is not set up properly for someone in a wheelchair to fit in the shower. The shower fixture needs to be moved to either end not on the wall and the shower curtain needs to be extended at least 6 inches or it will just be in the way and touching the person.
Business response:
Thank you for choosing to stay with us. Please accept our apologies for any inconveniences you experienced during your visit. We value your feedback and hope to be your hotel of choice everytime you are in the city. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Boston - Waltham - 32 4th Ave.
How is Extended Stay America - Boston - Waltham - 32 4th Ave. rated?
Extended Stay America - Boston - Waltham - 32 4th Ave. has a 4.1 star rating with 1,259 reviews.
When is Extended Stay America - Boston - Waltham - 32 4th Ave. open?
Extended Stay America - Boston - Waltham - 32 4th Ave. is closed now. It will open tomorrow at 9:00 a.m.