This profile has been claimed by the business owner or representative.
Extended Stay America - Boston - Waltham - 32 4th Ave.
- Hotels
- Waltham, MA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
32 4th Ave., Waltham, MA, 02451, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Very clean.
Business response:
It’s a pleasure to read about your stay at Extended Stay America. We work hard to ensure every guest has a comfortable and enjoyable experience. Thanks for leaving your comments, and we hope to welcome you back the next time you are visiting our area. Sincerely, Hotel Management
Excelente Definitely I will come back again excelent staf. Nice and clean facility . Exenlent front desk staff
Business response:
We are delighted you chose Extended Stay America for your visit and we are happy to know our front desk team made your stay memorable. We appreciate the acknowledgment of our hard working staff and we will share your compliments with them. It was a pleasure hosting you, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Great hotel Great staff great hotel all around and the price was great too recommended
Business response:
Thank you for recommending Extended Stay America. We are glad to know you loved the excellent service provided by our staff and that you found us to be a great price. It was a pleasure hosting you, and we cannot wait to welcome you again. Sincerely, Hotel Management
Room was okay, a little dated but with a comfortable bed. Bedside light was burned out but I arrived so late I didn't want to wait for somebody to fix it. Breakfast was a bust, just granola bars, all carbs, so I had to find somewhere else to get some protein.
Business response:
Thank you for sharing your review of our hotel. We pride ourselves on service excellence, and our goal is to exceed our guests' expectations on every visit! We are sorry for issues which kept you from having an outstanding stay. We apologize for not providing a better experience for you, and we hope to have an opportunity to restore your confidence in our hotel on your next visit to the area. Sincerely, Hotel Management
Disappointing Stayed there three different times and had our worst experience our last visit. Room wasn't ready at 3:10, waited 40 minutes for it. Still had some sticky substance on the counter and table. Front desk seemed empty every time we needed it. Room was nice.
Business response:
Brian, thank you for returning to us and taking the time to share your feedback online. Although you liked certain offerings, we apologize for the cleanliness issue and for the delay it took in providing you with your room at the time check-in. Your feedback is shared with the concerned teams in an effort to improve our service levels going ahead. We hope you’ll give us a chance to earn your highest marks in the near future. Sincerely, Hotel Management
Business response:
Anna, thank you for choosing Extended Stay America and for the five-star rating. We are thrilled to know we met all your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management
Business response:
Thank you for taking the time to share your rating. We are pleased you were overall satisfied with your stay with us. It was good to have you here, and we hope to welcome you back soon. Sincerely, Hotel Management
I thought St time, cheapest. No offense No toiletries, not much info given at check in
Business response:
Mary, thank you for staying with us and letting us know you had an overall pleasant visit. Although you liked our affordable rates, we are sorry for the inconvenience you had at the time of check-in. We have shared your feedback with our front desk team to ensure this does not happen again. Please know kitchenware along with the toiletries is kept at the front desk as per our brand standards. We hope you will give us another chance so we can serve you much better. Sincerely, Hotel Management
Business response:
Thank you for being our guest at Extended Stay America. We take great pride in providing comfortable facilities and rating like yours let us know we are on the right track. It was so good to have you here, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Boston - Waltham - 32 4th Ave.
How is Extended Stay America - Boston - Waltham - 32 4th Ave. rated?
Extended Stay America - Boston - Waltham - 32 4th Ave. has a 4.1 star rating with 1,256 reviews.
When is Extended Stay America - Boston - Waltham - 32 4th Ave. open?
Extended Stay America - Boston - Waltham - 32 4th Ave. is closed now. It will open tomorrow at 9:00 a.m.