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Extended Stay America - Boston - Waltham - 32 4th Ave.
- Hotels
- Waltham, MA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
32 4th Ave., Waltham, MA, 02451, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Business response:
Linda, thank you for the 5-star rating. We are delighted your visit with us was exceptional and hope you plan to come and see us again at Extended Stay America. Sincerely, Hotel Management
Easy check-in & check-out, quiet, comfy, lots or parking spaces - ideal for business stay
Business response:
Thank you for taking the time to share your positive review of Extended Stay America. We strive to please all of our guests and your feedback tells us that we are meeting those goals. We look forward to your return visit soon. Sincerely, Hotel Management
Great Clean room & linens. They honored reservation. Good customer service
Business response:
Francis, thank you for being our guest at Extended Stay America. It's so nice to know you found your room comfortable and you were pleased with the exceptional service from our staff. I will share your compliments with the team, and we look forward to welcoming you back soon. Sincerely, General Manager
Clean and quiet hotel Overall, a great place to stay. This is only a small complaint, but I wish there had been more food for the continental breakfast and they had either put coffee makers in the room or made it available in the lobby all day.
Business response:
Thank you for being our guest at Extended Stay America. We are glad to know your well-appointed room and our convenient location left you with a good impression of our hotel. However, we are sorry that our breakfast offerings were not to your liking. We will be sure to share your feedback with the concerned team as we plan any changes to the same. It was our pleasure hosting you, and we hope to see you again so that we make your next stay a perfect one. Sincerely, General Manager
College dropoff Didn't stay long but was up all night because screaming paper out in hallway. The room was nice enough and clean. Breakfast sucks....its basically nonexistent-just coffee and a small muffin in a wrapper.
Business response:
Thank you for staying with us. We are happy you liked our location and the well-maintained room. We are sorry you were not happy with the choices of breakfast we offer. Your comments will be shared with our Brand Leaders to assist them when determining new breakfast offerings for future implementation. We hope you will come again to visit us and that we keep our breakfast selections more to your liking. Sincerely, General Manager
Nice hotel but really set up for extended stay. Nice accommodations and friendly staff. Found it a bit disconcerting that we had to set up an extra bed in the room on our own.
Business response:
Joe, it was a delight to read you enjoyed your overall stay at our hotel. We appreciate your comments because it helps us to improve our services. However, we apologize that we missed meetings some of your expectations. As we are an extended stay property where our guest prefers a homelike living experience, so we certainly understand why you may have found our amenities a bit different than traditional hotels. Your review is appreciated, and we hope you will visit us again for the much better experience. Sincerely, General... read more
ISSUES for an extended stay hotel to not have silverware, plates, and glasses... defeats the purpose of having a refrigerator, microwave, etc. The room was fine and clean.... the soaps and shampoos a bit lacking, but the only issue was not having utensils to use for cooking and eating. The breakfast area had oatmeal... and no spoons...
Business response:
Steve, we are pleased to see you enjoyed your overall stay with us. To ensure cleanliness of kitchenware upon check-in, brand standards require us to make these items available at the front desk rather than leaving them in the suites. Your feedback is important, and we will remind our front desk to communicate this more clearly going forward. Thanks for choosing us, and we hope you will choose us the next time you visit the area. Sincerely, General Manager
Business response:
We appreciate your feedback. We are sorry there were few issues which kept you from giving us a higher rating. We regret the inconvenience caused and hope you will return for a perfect stay. Sincerely, General Manager
Business response:
Thank you for sharing your rating regarding your stay at Extended Stay America - Boston - Waltham - 32 4th Ave. We are happy you enjoyed your stay and that you were satisfied with all that we have to offer. Thanks again for allowing us to be of service. We hope to have the pleasure of doing so again on your next trip. Sincerely, General Manager
Frequently asked questions about Extended Stay America - Boston - Waltham - 32 4th Ave.
How is Extended Stay America - Boston - Waltham - 32 4th Ave. rated?
Extended Stay America - Boston - Waltham - 32 4th Ave. has a 4.1 star rating with 1,188 reviews.
When is Extended Stay America - Boston - Waltham - 32 4th Ave. open?
Extended Stay America - Boston - Waltham - 32 4th Ave. is open now. It will close at 6:00 p.m.