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Extended Stay America - Boston - Waltham - 32 4th Ave.
- Hotels
- Waltham, MA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
32 4th Ave., Waltham, MA, 02451, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
It was a clean and spacious room. I would definitely stay here again.
Business response:
Thank you for the four-star review of Extended Stay America and for sharing your experience. We are delighted to know you liked your clean & spacious room and that you had a great stay. It was a pleasure having you as our guest, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Wonderful staff The front desk was exceptional!! Highly recommend.
Business response:
Thank you for choosing Extended Stay America for your accommodations. We appreciate you mentioning our friendly, helpful staff. Your compliments will be shared with the team to let them know their efforts were noticed. Thanks again for recommending us, and we hope to welcome you back soon Sincerely, Hotel Management
When I called the front desk mid-stay to extend my stay from Friday to Saturday, I was told by the woman on the phone / at the desk that I was all set. When I returned to the room Friday night, my key didn’t work, and I had to go to the desk to fix the problem, as the woman at the desk never extended my stay as she said she had.
Business response:
Eric, please accept our sincere apology for the lack of responsiveness you experienced with our front desk staff. We have addressed the issue and will be using this as an example of our team to prevent future shortcomings. We appreciate your candor and hope you will give us another opportunity to provide you with the exceptional service you deserve. Sincerely, Hotel Management
Hotel was little worn out, but staff was great! That is really all I have to say, but they are making me add more text. Not cool to force someone to type more than they want to. It is hard enough to get someone to take the time to fill these out. Whoever designed this survey made horrible decisions! I would recommend the hotel, but not the survey designers!!!!!
Business response:
Thanks for evaluating your stay. We are glad to read you had an overall pleasant visit and liked the service provided by our staff. Thanks again for recommending us to future guests. We look forward to hosting you again soon. Sincerely, Hotel Management
Stayed only one night, in non smoking room, it was good. Staff was helpful and room was clean.
Business response:
Thanks for being our guest. Our top priority is for you to have an enjoyable stay and from your five-star review, it appears that we succeeded in that. It was a pleasure having you at Extended Stay America, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Family trip to boston We chose this hotel for his breakfast included...it was inexistant...coffee and tender bars...i never saw that before ! At the first floor, dogs are yelling and crying all day but at the third floor we didnt listening ! It was very quiet and calm. We were near boaton and salem and that was cool. 30 minutes each !
Business response:
Thank you for staying at our hotel and for sharing your comments. We appreciate feedback such as yours, as it helps us to improve our service. We are sorry we were less than perfect in providing a wonderful, memorable stay. Your concerns are being shared with the team in an effort to earn your perfect rating next time. We would love another chance to welcome you so we can provide you with the outstanding service you should certainly expect from us. Sincerely, Hotel Management
Business response:
Thank you for being our guest at Extended Stay America. We appreciate your rating and are delighted that your visit with us was a great one. It was good to have you here, and we hope you will come and see us again soon. Sincerely, Hotel Management
Business response:
David, we appreciate you choosing our hotel and for providing your rating. It was good seeing you were satisfied with our service and facilities, but we are sorry that we couldn't hit the mark of your expectations for a perfect visit. We hope you'll choose to stay with us in the near future. Sincerely, Hotel Management
Please have housekeeping everyday. The hotel needs to provide housekeeping everyday. And please have Shampoo, Body lotion, and Shower Gel. Please make changes as soon as possible.
Business response:
Dazhi, thank you for visiting Extended Stay America. It makes us happy that we were able to deliver a pleasant stay. We appreciate your review and hope to have you as our guest again. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Boston - Waltham - 32 4th Ave.
How is Extended Stay America - Boston - Waltham - 32 4th Ave. rated?
Extended Stay America - Boston - Waltham - 32 4th Ave. has a 4.1 star rating with 1,188 reviews.
When is Extended Stay America - Boston - Waltham - 32 4th Ave. open?
Extended Stay America - Boston - Waltham - 32 4th Ave. is open now. It will close at 6:00 p.m.