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Extended Stay America - Boston - Waltham - 32 4th Ave.
- Hotels
- Waltham, MA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
32 4th Ave., Waltham, MA, 02451, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Business response:
Thank you for being our guest. We appreciate your rating but were disappointed not to have delivered our best. We would like to improve our impression on you and hope you give us a chance to do that in the near future. Sincerely, Hotel Management
Business response:
Thank you for being our guest. We are pleased you overall enjoyed your stay and hope to have another opportunity to welcoming you back soon for a much better experience. Sincerely, Hotel Management
Business response:
Deborah, thank you for the 5-star rating. We are delighted your visit was exceptional and hope you plan to come and see us again at Extended Stay America. Sincerely, Hotel Management
Poor breakfast. Staff at the front office were not overly friendly. They got the work done but without a smile. Found the gym small, with only three pieces of equipment. No towels, no water, and no weights. Given the size of the facility (2 large buildings) it seemed inadequate. Room had a kitchen but no cutlery or even cups. It was difficult to ascertain if one had to pay or just ask for items.
Business response:
Thank you for staying at our hotel and for sharing your comments. We appreciate feedback such as yours, as it helps us to improve ourselves. We are sorry we were less than perfect in providing a wonderful, memorable stay. Your concerns are being shared with the team in an effort to earn your perfect rating next time. We would love another chance to welcome you so we can provide you with the outstanding service you should certainly expect from us. Sincerely, Hotel Management
The hotel was clean and quite nice but there was no bedding for the pull out sofa and when we got the bedding the blanket was wet and nasty. So we had to go back down to the desk again. When we checked in there was only 1 person at the desk and there were 5 people waiting to check in plus people who needed bedding and extra towels, etc. The man was very nice but he needed help and no one was around. Overall We had a good stay
Business response:
Thank you for choosing Extended Stay America and for the exceptional review. We work hard to deliver quality service and it encourages our staff to work even harder when we share compliments like yours. We hope you will consider us again the next time you are in the area! Sincerely, Hotel Management
One of the best deals around Boston Nice clean hotel, nice. The breakfast shouldn’t be the determining factor though...it wasn’t much .
Business response:
Thank you for staying with us. We are glad to read you liked our well-kept property and affordable rates. We will make a note of your feedback with regard to our complimentary grab-and-go breakfast as we plan any changes to it. We hope to have the opportunity to welcome you back for a future visit. Sincerely, Hotel Management
Room offers modest experience Ok for an affordable night in generally ok surroundings. Breakfast is very simple with bars and muffins. Would stay again if sleep was the only goal. There are plenty of food options nearby and the hotel is close to the highway. Most importantly, the price was right as was the lowest option around. I would stay again if I just plan to sleep and do not require amenities
Business response:
Thank you for taking the time to share your feedback. We are pleased to know our location was ideal for your needs and that you liked our affordable rates. It was a pleasure hosting you, and we look forward to serving you again soon. Sincerely, Hotel Management
CELTIC TRIP Very nice stay,traveled to Boston to see family and take my 17yr old son to Celtics game for his birthday.Easy to find,very polite employees,clean and comfy.Only thing is they say free breakfast but it's just muffins and coffee,not a very big deal though,got Dunkin around the corner,lol. All n all,very nice and i'll be back this summer
Business response:
Burton, thank you for choosing Extended Stay America while here for Celtics game. We are glad to read you liked our convenient location and courteous service. Thanks again for being our guest, and we look forward to your next visit. Sincerely, Hotel Management
Comfortable place I found everything in the room. It looks like small home.
Business response:
Thank you for staying at Extended Stay America. We are delighted to read you had a great time with us and that you loved your well-appointed room. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Boston - Waltham - 32 4th Ave.
How is Extended Stay America - Boston - Waltham - 32 4th Ave. rated?
Extended Stay America - Boston - Waltham - 32 4th Ave. has a 4.1 star rating with 1,188 reviews.
When is Extended Stay America - Boston - Waltham - 32 4th Ave. open?
Extended Stay America - Boston - Waltham - 32 4th Ave. is closed now. It will open at 9:00 a.m.