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Extended Stay America - Boston - Waltham - 52 4th Ave.
- Hotels
- Waltham, MA
About this business
Location details
52 4th Ave., Waltham, MA, 02451, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Goid It was good
I was in town for a commencement and this was the closest available affordable hotel. Ride share made it expensive but the place is clean and staff attentive. Families live in hotels these days, I was impressed by the sense of community and kindness in the shared spaces.
Business response:
Dear ANNA M, Thank you for sharing your experience with us on your recent visit to Extended Stay America. It is nice that you had a great time and appreciated the staff's efforts. We share these with our entire team with joy. We always try to keep our guests happy and satisfied with our services. Please return for another such experience. Sincerely,Hotel Management
solo trip The room was very comfortable and spacious. I enjoyed breakfast in the am.
Business response:
Dear Chett, We are delighted you had a wonderful stay at Extended Stay America. Thank you for sharing your positive feedback about the spacious and comfortable room and the breakfast choices that you enjoyed. We greatly appreciate your kind words. Thank you for choosing to stay with us, and we look forward to welcoming you back.Sincerely,Hotel Management
Big clean room, tough acess in internet, very simple breakfast
Room was not clean, dog hair, smell
Business response:
DearSAE JIN,Thank you for choosing us. Providing clean and comfortable accommodation is our priority, and we regret if we missed it for you. We understand your disappointment with the cleanliness of your suite. Your comments are vital, and we will discuss them with our concerned team to ensure they are aware of the guest's remarks. Our team has also been instructed to double-check the rooms before delivering them. Please return, and we hope your next visit to our hotel will be a seamless experience.Sincerely,Hotel Management
Property is very mediocre. No supplies at all in the kitchenette. We booked a queen room but were told we could not check in to a queen room at that time. When I then asked for a king room I was charged an additional $26. Hallways were shabby and smelly. King room was spacious and pleasant but no supplies other than soap and towels - no kettle, pots, cutlery, etc. I would not recommend this property.
Business response:
Dear Dalia, Thank you for being our guest. It is nice to know you had an overall satisfactory time and appreciated the spacious king room. However, we are sorry for not finding dishes in your suite. We will instruct our front desk team to keep a stock of supplies to fulfill guests' needs and also inform them about our kitchenware policy, which requires us to keep kitchenware at the front desk to ensure cleanliness. Please reconsider and return, as we would welcome the opportunity to provide you with the seamless stay you des... read more
Frequently asked questions about Extended Stay America - Boston - Waltham - 52 4th Ave.
How is Extended Stay America - Boston - Waltham - 52 4th Ave. rated?
Extended Stay America - Boston - Waltham - 52 4th Ave. has a 2.8 star rating with 2,722 reviews.
When is Extended Stay America - Boston - Waltham - 52 4th Ave. open?
Extended Stay America - Boston - Waltham - 52 4th Ave. is open now. It will close tomorrow at 12:00 a.m.