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Extended Stay America - Boston - Waltham - 52 4th Ave.
- Hotels
- Waltham, MA
About this business
Location details
52 4th Ave., Waltham, MA, 02451, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Great staff and great location. Could be a little cleaner, but it was acceptable.
The room was very dated, the bathroom needed a renovatuon. Despite it being non smoking, the rooms did smell of smoke
Business response:
Dear Kristal,We’re sorry to learn that your accommodations did not meet your expectations. Please know that although our guest rooms are smoke-free, we occasionally have violations of this rule. We take these incidents seriously, and we thank you for bringing this to our attention. Maintaining a clean, fresh, and up-to-date environment throughout our hotel is a top priority for us, and we are constantly working to improve. We are committed to enhancing our facilities and ensuring a pleasant environment for all guests. We wou... read more
Excellent
Business response:
Dear Bijan, Thank you for your excellent feedback! We are thrilled you had a wonderful experience at Extended Stay America. Your satisfaction is our priority, and we look forward to welcoming you back for another great stay!Sincerely,Hotel Management
It was nice and resonably located for our trip to Salem only thing not enough towels and we had to take our used towels to front desk to get new ones so unheard of but other than that it was great and clean
The hôtel itself was in good condition had a small problem with the elevator on the third floor but staff was notified. Amenities in room was ok for a single person staying about a 4 to 5 day week only to go breakfast was very basic and was easy to grab and go
Business response:
Dear Gabriel,We’re pleased to know that the overall condition of the hotel and room amenities provided a comfortable environment during your stay. Your feedback regarding the elevator issue on the third floor has been noted, and we appreciate you bringing it to our attention so our team can address it. We understand the grab-and-go breakfast may have felt a bit basic, and we will continue to review ways to improve this service. We hope to have another opportunity to welcome you back and provide you with a more favorable expe... read more
Good size room very spacious and clean! We shall be back! Thank you 😊
Frequently asked questions about Extended Stay America - Boston - Waltham - 52 4th Ave.
How is Extended Stay America - Boston - Waltham - 52 4th Ave. rated?
Extended Stay America - Boston - Waltham - 52 4th Ave. has a 2.8 star rating with 2,995 reviews.
When is Extended Stay America - Boston - Waltham - 52 4th Ave. open?
Extended Stay America - Boston - Waltham - 52 4th Ave. is open now. It will close tomorrow at 12:00 a.m.