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Extended Stay America - Boston - Waltham - 52 4th Ave.
- Hotels
- Waltham, MA
About this business
Location details
52 4th Ave., Waltham, MA, 02451, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
No orange juice in am. Breakfast very minimal. Staff pleasant but not enough.
Business response:
Dear Julie, Thank you for taking time out of your day to post a review. We are sorry for your disappointment regarding the items we serve at breakfast. We have noted your concerns as we continuously strive to improve our services and want our guests to start their day off right. Thanks again for your feedback; hosting your visit was a pleasure.Sincerely,Hotel Management
Clean, but no extras. The hotel lists itself as "no frills" so we were not surprised by the simplicity. Our room was clean, but we did have to request dishes and a coffee pot for the kitchenette. The water was hot and the TV worked. Not the fault of the hotel, but we didn't have a car, and there aren't many food options nearby, nor is there a grocery store. If you have a car, I guess that isn't a big deal. The "grab and go" breakfast consisted of a packet of oatmeal and a packaged muffin. Again, "no frills" means no frills. ... read more
Great Staff Staff made the difference. My flight was delayed and they accommodated my family and I. I greatly appreciated it. Thanks to Julius and Crystalee for their great service
Business response:
Dear Barbara, Thank you for choosing Extended Stay America. It is glad to know you had a great stay and were pleased with the services by Julius and Crystalee. Please stay with us another time for the next enjoyable experience.Sincerely,Hotel Management
Staff is the biggest asset
The room need to be updated, the kitchen appliances were old e.g microwave, kitchen cabinets were press wood and peeling off.
Business response:
Dear Guest, Thank you for choosing us and sharing your experience of your recent visit to our hotel. It is nice to know you had a pleasant time. However, we are sorry about the inconvenience caused to you and certainly understand the frustrations of not meeting your expectations. Our dedicated housekeeping team works hard to keep the room updated and checked thoroughly before delivering it to the guest, but we will discuss this with them to review any missing spots and make improvements. Our expert team is already at work to... read more
short stay, everything is normal.
Business response:
Dear Albert, All of us at Extended Stay America are thrilled to know you loved your time with us! Thank you for sharing your generous compliments. It was a pleasure having you as our guest, and we hope to see you again soon. Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Boston - Waltham - 52 4th Ave.
How is Extended Stay America - Boston - Waltham - 52 4th Ave. rated?
Extended Stay America - Boston - Waltham - 52 4th Ave. has a 4.1 star rating with 1,199 reviews.
When is Extended Stay America - Boston - Waltham - 52 4th Ave. open?
Extended Stay America - Boston - Waltham - 52 4th Ave. is open now. It will close tomorrow at 12:00 a.m.