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Extended Stay America - Boston - Waltham - 52 4th Ave.
- Hotels
- Waltham, MA
About this business
Location details
52 4th Ave., Waltham, MA, 02451, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The staff are very friendly and helpful and the general manager is very caring and very passionate about the facility and all the guests that are here at the facility and makes sure that when seasonal spraying is done all the guests are out of the building till the spraying is complete and makes sure that all the locks are off so that the guests don't use the key card to enter the rooms while the spray is drying u have to see the front desk to re access ur room I give this facility 10thumbs up and would recommend this facili... read more
Personnel services
Business response:
Dear Isaac, Thank you for your feedback. We’re pleased to hear that you were satisfied with the personal service you received. Providing excellent service is a top priority for us, and we’re glad it made a positive impact on your stay. Your comments are appreciated and will be shared with our team. We hope to have the opportunity to welcome you back to Extended Stay America for another great experience in the future.Sincerely,Hotel Management
They have monthly living and it was not what I thought it was
Business response:
Dear Susan, Thank you for your feedback. We’re sorry to hear that the experience did not meet your expectations. We understand that extended stays can sometimes differ from short-term accommodations, and we appreciate your comments as they help us improve our services. We hope you’ll consider giving us another opportunity to provide a better experience in the future.Sincerely,Hotel Management
Na
Kate, Christalee and your entire staff where amazing as always
Business response:
Dear Tammy, It is wonderful to read your review of your recent stay at Extended Stay America. We are grateful that you appreciate your time here with an attentive, friendly staff. We are delighted to know that we have successfully achieved our goal of delivering exceptional service to our guests during your recent visit. Thank you for mentioning Kate, Christalee, and the entire stafffor the professionalism and warmth given in responding to the guests' needs. We appreciate you choosing to stay with us and eagerly expect to we... read more
For the price the room/area was old and not kept up.
Business response:
Dear Karen, Thank you for your feedback. We apologize for the condition of the room and area not meeting your expectations. We are currently reviewing our maintenance and renovation plans to ensure improvements are made. Your comments are important to us, and we appreciate you bringing this to our attention. We hope to have the opportunity to provide you with a more updated and comfortable experience in the future. Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Boston - Waltham - 52 4th Ave.
How is Extended Stay America - Boston - Waltham - 52 4th Ave. rated?
Extended Stay America - Boston - Waltham - 52 4th Ave. has a 2.8 star rating with 2,995 reviews.
When is Extended Stay America - Boston - Waltham - 52 4th Ave. open?
Extended Stay America - Boston - Waltham - 52 4th Ave. is open now. It will close tomorrow at 12:00 a.m.