Extended Stay America - Boston - Waltham - 52 4th Ave.

Business response:

Tytrina, we are disappointed to see that we did not live up to our typical standards, and we are truly sorry your stay was not to your expectation. We hope you will consider giving us another chance to prove we are up to the task of delivering excellent service and accommodations. Sincerely, Hotel Management 

Business response:

Mike, thank you for staying at Extended Stay America. We are glad you liked our ideal location and affordable rates. It was a pleasure having you as our guest, and we hope to see you again soon. Sincerely, Hotel Management 

Business response:

Thank you for your fabulous rating and letting us know about your stay at Extended Stay America was exceptional. It was a pleasure having you as our guest, and we look forward to welcoming you again in the near future. Sincerely, Hotel Management 

Business response:

Thank you for choosing Extended Stay America. We are delighted to know you were impressed with our kitchenware policy and that you also appreciated our well-kept property. It was a pleasure hosting you, and we look forward to your next visit. Sincerely, Hotel Management 

Business response:

Leah, thanks for the kind review of Extended Stay America. We are delighted to know you liked our well-maintained property and that our offerings were according to your expectations. Thanks once more for your positive comments, and we look forward to welcoming you again soon to your home away from home. Sincerely, Hotel Management 

Business response:

Thank you for choosing to stay at Extended Stay America. We are happy to know that you liked our affordable price and your clean room. We appreciate you letting us know how we can improve as well as what we are doing right. We hope to see you again and have the opportunity to make your next stay perfect in every respect. Sincerely, Hotel Management 

Business response:

Thank you for taking the time to share your feedback. We are pleased to know you had an overall good stay, but we are sorry for the noise issues you experienced during your stay. We are working with our staff to make sure we are paying the proper attention to these areas. It was good to have you here, and we hope to welcome you back soon. Sincerely, Hotel Management 

Business response:

Joan, thank you for choosing us once again. There is no better compliment than a guest who keeps coming back time after time! We're so glad you continue to enjoy our well-kept hotel and found our associates friendly. It is always a pleasure to have you here, and we look forward to your next stay. Sincerely, Hotel Management 

Business response:

Thank you for taking the time to share your rating. We are pleased you were overall satisfied with your stay with us. It was good to have you here, and we hope to welcome you back soon. Sincerely, Hotel Management