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Extended Stay America - Boston - Waltham - 52 4th Ave.
- Hotels
- Waltham, MA
About this business
Location details
52 4th Ave., Waltham, MA, 02451, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Okay Overall, a good place to stay if you're on a business trip. On the first night, came back to a room that was not cleaned/ bed was not made.
Business response:
Thank you for choosing to stay with us at Extended Stay America. We're glad overall you had a pleasant time while you were here, but we're sorry for your disappointment with our housekeeping policy. Please know being an extended stay hotel, we clean room weekly to maintain the privacy of our guests, but this service is always available on request for a minimal fee. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
I liked the cleanliness of the place, the staff was courteous and friendly. The noise from the refrigerator woke me up during the nights.
Business response:
Thank you for being our guest at Extended Stay America. We're glad to know you liked our well-kept property and that you were impressed with the service provided by our associates. However, we're sorry about the noise you experienced in your room. We have asked our maintenance team to fix the problem with the refrigerator. We hope this did not overshadow your otherwise positive stay with us, and we look forward to seeing you again soon. Sincerely, Hotel Management
Room was dirty on arrival. Very basic facilities
Business response:
Thank you for staying at our hotel. We are pleased to know overall you had a pleasant visit, but we are sorry your room was not in a spotless condition as it should have been. Your feedback has been shared with the housekeeping team to be more attentive in their work. Thanks again, and we hope to welcome you back soon so that we can make it up to you. Sincerely, Hotel Management
Possibilité de faire sa petite cuisine mais pas trop de restaurants ou super marché à proximité.
Business response:
Genepirus, thank you for sharing your comments. We are pleased to know you liked our well-equipped kitchen and had a pleasant time with us. However, we are sorry for not meeting all of your expectations. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
Good location, kitchen package needs to be improve We like to stay at hotels with a kitchen quite often A nice place, good location, great staff But The kitchen utensil package I had to ask Not the best quality For a place that promotes extended stay They could do a bit better Regardless, we got what we needed and it was a good visit
Business response:
Edward, thank you for staying at Extended Stay America. It is good to know you liked our well-equipped kitchen and that you enjoyed our wonderful location. We appreciate all of your feedback and will use it for future improvements. Thank you once more for choosing us for your visit, and we look forward to seeing you again. Sincerely, Hotel Management
Poor They free breakfast but that is a joke they only ha e coffee and milk no muffins.
Business response:
Brian, thank you for your review. We apologize that you were not happy with our complimentary grab-and-go breakfast offerings. Your feedback will be shared with our Brand Leaders to assist them when determining new selections for future implementation. We hope you will consider giving us another chance so we can provide you with a better experience in the future. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Boston - Waltham - 52 4th Ave.
How is Extended Stay America - Boston - Waltham - 52 4th Ave. rated?
Extended Stay America - Boston - Waltham - 52 4th Ave. has a 2.8 star rating with 2,863 reviews.
When is Extended Stay America - Boston - Waltham - 52 4th Ave. open?
Extended Stay America - Boston - Waltham - 52 4th Ave. is open now. It will close tomorrow at 12:00 a.m.