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Extended Stay America - Boston - Westborough - Computer Dr.
- Hotels
- Westborough, MA
About this business
Location details
1800 Computer Dr., Westborough, MA, 01581, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Parking was limited. Room needed maintenance.
Business response:
Dear Brooks, Thank you for your feedback. We are sorry to hear that our parking area lacks flexibility and that your room does not meet your expectations. We appreciate you bringing this to our attention. Your comments have been shared with our team to help us improve these areas. We are grateful for your patience and hope to offer a better experience in the future. Sincerely, Hotel Management
Budget locale, but still good for the price. The breakfast is coffee and prepackaged muffins and bars. But the rooms have their own kitchens. You have to request plates, glasses, flatware. That’s to avoid theft. No gym, no vending my schines. But safe location and free parking
Business response:
Dear Gregory, We appreciate you sharing your experience at Extended Stay America! It’s great to hear that you found value in your stay and enjoyed the convenience of in-room kitchens and free parking. However, we understand that our breakfast selection and amenity availability may differ from full-service hotels, but we strive to provide a comfortable and practical stay. Your feedback helps us improve, and we sincerely appreciate the time you take to share it. We hope to welcome you back again in the future! Sincerely, Hotel... read more
Cleanliness is an issue around the room. Room was looking aged. But very lovely and helpful staff. Smelly corridor. Slow internet. Our room had a very noisy Fridge and Heater/Air Conditioner unit. Breakfast is minimal but ample to fill up.
Business response:
Dear Ranjana, Thank you for taking the time to share your experience. We’re glad to hear that our staff provided helpful and lovely service during your stay, as guest satisfaction is always our priority. However, we sincerely regret that certain aspects of your stay did not meet expectations. Your feedback is valuable, and we will review these concerns with our team to explore improvements in these areas. We appreciate your insights, and we’re pleased that our breakfast offerings provided some convenience during your stay. W... read more
Property is mid. However staff is great! Donna provides excellent customer service and is very eager to assist.
Just wasn't great
Business response:
Dear Joseph, Thank you for sharing your thoughts with us. We appreciate your feedback and are sorry to hear that your experience fell short of expectations. While we are glad you gave us the opportunity to host you, it’s clear there are areas where we can improve. Your comments will be reviewed carefully as we continue working toward a more positive guest experience. We hope you will consider giving us another chance to provide a stay that better reflects our commitment to comfort and quality. Sincerely, Hotel Management
The room was nice and clean. Staff were great.
Business response:
Dear Guest, Thank you for your kind words. We are pleased to hear you enjoyed your time with us and that the accommodations and service met your expectations. It is always rewarding to know our team made a positive impact, and we will be sure to share your feedback with them. We are glad your experience was a pleasant one, and we hope to have the pleasure of welcoming you back to Extended Stay America on your next visit to the area. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Boston - Westborough - Computer Dr.
How is Extended Stay America - Boston - Westborough - Computer Dr. rated?
Extended Stay America - Boston - Westborough - Computer Dr. has a 4.2 star rating with 1,039 reviews.
When is Extended Stay America - Boston - Westborough - Computer Dr. open?
Extended Stay America - Boston - Westborough - Computer Dr. is open now. It will close tomorrow at 12:00 a.m.