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Extended Stay America - Boston - Westborough - East Main Street

4.1
  • Hotels
  • Westborough, MA

About this business

HospitalityHotels

Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. 

Location details

180 E. Main St., Westborough, MA, 01581, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
4.1833 reviews
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Mamab's profile image
7 years ago

Roomy but disappointed We have a large family, so being able to book a suite with a full kitchen and three queens is a MUST that is hard to come by. This hotel not only offered that package but the price was incredible. Unfortunately, despite the fact that we had 6 people in the room the hotel was stocking only two towels, one soap and one shampoo in the room. My husband had to track down a housekeeper to ask for shampoo and soap for our boys to be able to shower. No conditioner available at all. There was one small garbage ... read more

Business response:

Thank you for providing us with details about your stay. It was pleasure to hear that you enjoyed the extra space your room provided, but we apologize that the front desk did not do a good job of communicating to you the availability of our dishes and other kitchen amenities. We do provide these items as needed. To ensure your experience is not repeated, going forward we will retrain our staff to make sure the availability of these items are communicated to our guests at the time of check in. I am grateful for the feedback y... read more

John's profile image
7 years ago

Awesome time, thanks Joe Joe, the GM, was amazing. Helped our group with all needs. 

Business response:

Thank you for taking the time to share your experience. I am glad to see you were well accommodated with excellent customer service from our staff. Thank you again for your review. It would be our pleasure for you to repeat your experience with us in the future. 

Anonymous's profile image
Anonymous 
7 years ago
Anonymous's profile image
Anonymous 
7 years ago
Anonymous's profile image
Anonymous 
8 years ago
Michael's profile image
Michael 
8 years ago

The best Extended Stay property in Massachusetts! Amazing staff, courteous, thoughtful and employee here at Main Street, Westboro.. will make sure you have a pleasant & comfortable stay! I was extremely impressed. New beds, leather couches, comfortable & spacious rooms. Clean property with great manager & exceptional staff! I extended my stay (5 extra days).. because this staff welcomed me, made me feel at home, always willing to go the extra mile to turn you into a repeat customer.. they have earned my respect. This propert... read more

Business response:

It is so rewarding to read that you had an excellent stay with us. We are pleased to see the high-level of customer service you received from our staff. They will be informed on the great job they are doing. It is also good to know you favored our convenient location. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area. 

Anonymous's profile image
Anonymous 
8 years ago
Robert's profile image
Robert 
8 years ago

excellent room and reasonable rate 

Business response:

Thank you for taking the time to share your experience. It is good to know you enjoyed your room and the affordable price you paid for accommodations. Thank you for choosing Extended Stay Hotels. We hope to see you again soon. 

Nawazuddin's profile image
Nawazuddin 
8 years ago

clean and comfortable hotel but the breakfast sucks no choice per packed muffins and coffee. 

Business response:

Thank you for taking the time to share your experience. It is good to know you enjoyed our clean, comfortable hotel, but disappointing to read that our grab-and-go breakfast did not meet your expectations. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area. 

Frequently asked questions about Extended Stay America - Boston - Westborough - East Main Street

How is Extended Stay America - Boston - Westborough - East Main Street rated?

Extended Stay America - Boston - Westborough - East Main Street has a 4.1 star rating with 833 reviews. 

When is Extended Stay America - Boston - Westborough - East Main Street open?

Extended Stay America - Boston - Westborough - East Main Street is open now. It will close tomorrow at 12:00 a.m.