Extended Stay America - Boston - Westborough - East Main Street

Gabi 

on Expedia

14 years ago

Avoid this Hotel at all costs! I didn't get the room I booked. The first room I got was unmade and dirty. The next room was clean but the a/c controls were broken/missing and the shower had no water pressure. To make matters worse, I woke to find out the advertised complimentary breakfast was not being served that weekend. They leave the front desk unattended at night so there is no one to address guests' problems. Overall, a very disappointing stay. For the same amount of money, we could have stayed somewhere much nicer. 

Anonymous 

on Expedia

14 years ago

Was not happy with my stay...was not what was advertised to be...too much money for what I what got...If you go do not check in late at night or stay on weekend... 

vijay 

on Expedia

15 years ago

Never stay at Extended Stay Deluxe Especially if you book with Hotels.com. They completely absolve themselves of all responsibility for service - typical response is : since you booked at Hotels.com, we cannot do anything! 

Anonymous 

on Expedia

15 years ago

No a good Hotel The hotel was under renovations so I was very disappointed. It is in the middle of nowhere! 

Anonymous 

on Expedia

15 years ago

new hotel poorly maintained Thin walls, can hear neighbor phone conversations and footsteps from upstairs. Curtains do not block sun in the morning. Ant problem. Broken equipment in workout room. TV volume not working consistently on all stations. 

Anonymous 

on Expedia

15 years ago

I COULDNT EVEN FALL ASLEEP I WAS VERY DISSAPOINTED IN THE CONDITION OF THE HOTEL I FELT LIKE I COULDNT USE ANYTHING DUE TO IT BEING NASTY I DIDNT SLEEP VERY WELL I LEFT THE HOTEL AT 5 30 AM THERE WAS NO ONE AT THE FRONT DESK TO CHECK ME OUT THE WIRELESS INTERNET WAS VERY EXPENSIVE YOU WOULD THINK IT WAS FREE AFTER ALL YOU DID PAY FOR THE ROOM I COULD GO ON AND ON BUT DONT HAVE TIME DO NOT STAY HERE!!!!!!!!!!!!!!!!!! 

Fran 

on Expedia

15 years ago

Needs help... This hotel has a nice location but is in need of a lot of work. The bedding has holes, the kitchen wasn't worth using and the morning breakfast consisted of boxed doughnuts. This is a bad representation of the area which is clean and growing. The property needs updating badly. I would not recommend this hotel to anyone.