Extended Stay America - Boston - Westborough - East Main Street

Emerson36 

on Expedia

12 years ago

Terrible Stay! Will NEVER go back. Room was filthy. Had stains in carpet. They put us in a smoking room, as the room smelled of old smoke. VERY UNHAPPY. 

disapointed 

on Expedia

13 years ago

worst hotel stay ever I came down to see my son who's in college in Massachusetts and I've stayed in several hotel in Mass but this was the absolute worst hotel ever. The hotel was dirty, the breakfast was bad taste old & there's no elevator so if u r handicap make sure u book the first floor. Will never stay there again 

L.Lanz 

on Expedia

13 years ago

Would never go back I was not satisfied at all, poor quality 2 stars hotel with the price tag of a 4 stars hotel. Would not recommend or ever go back. 

one nighter 

on Expedia

13 years ago

ok for a cheap layover .... But not for more than one or two nights...decor is dated and AC unit was old and clanked all night. A descent cheap quick stay. Clean but no frills. Continental breakfast was prepackaged pastries and apples....like snacks off a gas station food aisle....far from nutritious. 

Steph 

on Expedia

13 years ago

Dirty, smoky rooms and shady service! We booked a nonsmoking queen room and were given keys to a smoking room in a smoking wing of the hotel without any warning from the front desk. We complained to the manager who claimed a "housekeeping snafu" and said there were no nonsmoking rooms available. I spent 20 minutes on the phone with Hotels.com who called the manager and miraculously a nonsmoking room became available - a nonsmoking, KING room, "at no extra charge". WOW, THANKS. Our room was not exactly clean, the bed was unco... read more

Anonymous 

on Expedia

13 years ago

Very smelly hotel We had a non-smoking room that smelled like smoke. The smell was so bad that even when we left the hotel, we could still smell it on our clothing and luggage. We would not recommend this hotel. 

Marianne 

on Expedia

13 years ago

not so hot the first room I was given was already occupied. Old TV. Window was left wide open so it was rather cold. Bathroom showed no evidence of "freshly cleaned"; it wasn't dirty, but didn't seem as clean as it should have been,,, 

Anonymous 

on Expedia

14 years ago

Depressing and smelly Wow! My husband and I have not stayed at a place like this in, well, ever! The entire floor wreaked of smoke, our room stank and there was plaster falling from the ceiling. We were told by a maintenance man tending the front desk that the hotel was full and nothing could be done to accommodate us. Overall, it was clean I suppose, but we had an awful night's sleep and dreamt of bedbugs and intruders (neither of which we experienced, thank goodness). We got up and out at break of dawn.