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Extended Stay America - Buffalo - Amherst
- Hotels
- Amherst, NY
About this business
Location details
125 Inn Keepers Ln., Amherst, NY, 14228, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Mediocre Mediocre room with kitchen. Few amenities. Nothing to use in the kitchen to make anything. The staff is never at the counter when you need something. Not even paper cups in room
Business response:
Thank you for taking the time to tell us about your experience while you stayed with us. Please accept my apology for the lack of information that was not shared with you at check in regarding our amenities and services. I discussed your comments with the team, and we are making the necessary changes to improve our provided services to better serve our guests. Again, thank you for sharing your experience with us. We hope we have the opportunity to see you again in the future.
Great location, we enjoyed the stay.. Our stay was amazing, the place is very near to almost everything you need in the city.
Business response:
Thank you for taking the time to share your experience. I am glad to see you enjoyed our convenient location and your overall stay at our hotel. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.
Nonsmoking? I booked a nonsmoking room but my room smelled like overwhelming cigarettes and the WiFi was weak
I had a good time I love the fact you can cook for your self when you stay
Business response:
Thank you for sharing your experience. It's great to hear that you had a pleasant stay at our hotel and that the fully equipped kitchen was plus. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.
Good value and convenient location The price was right and the location convenient. Overall, hotel was decent. Nothing fancy, but reasonably clean and comfortable. The "Continental" breakfast was basically granola bars, but the coffee wasn't bad.
Business response:
The staff and I read your comments about your stay with us. We strive to provide guests with all the comforts of home making sure their stay is pleasant and satisfying. We truly appreciate your positive feedback and hope we have the opportunity to see you again in the future.
No Room Temp Adjustment Unable to adjust room temp. Had to run shower just to generate a little warmth. Disappointing.
Business response:
Thank you for taking the time to write a review of your stay. It is is good to know you enjoyed our location and received great value . However, I am disappointed you were not able to adjust the temperature. Our maintenance engineer was able to fix the issue. Thank you again for sharing your comments with us. We look forward to hosting you again in the future.
The room was not clean. The tub had hair in it the back of the toilet had urine There was an empty water bottle meet the sink. Granola bars and coffee was the free breakfast... Not even a mini coffee maker in the room. Asked for a 12:30 checkout and they did give that to us but was rude about it.
Frequently asked questions about Extended Stay America - Buffalo - Amherst
How is Extended Stay America - Buffalo - Amherst rated?
Extended Stay America - Buffalo - Amherst has a 3.1 star rating with 1,623 reviews.
When is Extended Stay America - Buffalo - Amherst open?
Extended Stay America - Buffalo - Amherst is open now. It will close tomorrow at 12:00 a.m.