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Extended Stay America - Buffalo - Amherst
- Hotels
- Amherst, NY
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
125 Inn Keepers Ln., Amherst, NY, 14228, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
This is a nice place to stay. This is a nice place to stay, however there is no ice machine. There are ice trays in the freezer for making your own ice. The breakfast consisted of coffee and granola bars.
Business response:
Thank you for sharing your experience. I'm glad to you were able to enjoy your stay despite the lack of an ice machine at our hotel. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.
Tucked away in a corner It was a mediocre hotel. Beds were hard & worn. Pillows were flat. No shampoo for a shower.
Business response:
Thank you for your recent review of your stay. We were disappointed to hear your stay was not a positive one due to the bedding and pillows. Thanks to your comments, we will be ordering more supplies. Thank you for your comments. Guest feedback like yours allows us to continue to improve our hotel. We hope to have another chance to provide you with a better experience the next time you're in town.
Location Location is great, love of the fullsize kitchen. Your major roads.
Disappointed with the stay Disappointed with room amenities and service. Would not recommend this hotel unless if required to. Breakfast is not good. Cooking utilities have to asked for on the front desk and then you get it.
Room was good, but while booking it was mentioned we have free breakfast. But there is nothing much for breakfast, few cereal bars and muffins. It was bit disappointment, we were not prepared for cooking, since our stay was just one day. So, it is better to mention about breakfast in the room details, so that we will not have wrong expectation.
Okay It was a okay hotel but nothing really in my room worked. The light in the stove didn't work the hair dryer in the bathroom didn't work. I also didn't like how there was only one elevater.
Business response:
Thank you for taking the time to tell us about your experience. The situation you described regarding the items in your room not working is truly regrettable. We are very sorry for your experience. To make sure this doesn't happen again, I am sharing your comments with our maintenance department. It is very helpful for us to hear from our guests because it helps us to identify any concerns with our hotel. We hope that despite the experience you had, you will consider us again in the future.
ok Close to UB where we had activities. Carpet was stuffy and bad for my allergies
Business response:
I want to thank you for taking the time to post a review of your stay. Your comments in regards to our location are much appreciated; yet, I was disheartened to read the carpets upset your allergies. Thank you again for posting your review. We do hope that you will return to our hotel, or any of our other brand locations, in the future.
Pet Friendly and Comfortable The hotel was a very good choice as a pet friendly establishment as well. This was our first time traveling with a new puppy and we were given a room close to an exit for ease of walking the dog. The beds were very comfortable as well. Even though the "breakfast" (coffee, granola bars, instant oatmeal and packaged muffins) left a lot to be desired, the fact that there was a full kitchen and microwave made it easy to bring/ purchase food to prepare ourselves.
Business response:
Your feedback about your stay is very important. Thank you for sharing. I am glad our pet-friendly location was beneficial for you and your new puppy. It's also great to see that the fully equipped kitchen in your room made a difference in your stay. Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future.
Price was good. No extra pillows available sticky Floor. Kitchenette nice
Business response:
I want to thank you for taking the time to post a review of your stay. Your comments in regards to the fully equipped kitchen and the price are much appreciated; yet, I was disheartened to read about extra pillows and floor. Our housekeeping staff will be informed to make sure rooms are clean and ready for guests. Thank you for choosing Extended Stay America. We hope to see you again soon.
Frequently asked questions about Extended Stay America - Buffalo - Amherst
How is Extended Stay America - Buffalo - Amherst rated?
Extended Stay America - Buffalo - Amherst has a 4 star rating with 970 reviews.
When is Extended Stay America - Buffalo - Amherst open?
Extended Stay America - Buffalo - Amherst is open now. It will close tomorrow at 12:00 a.m.