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Extended Stay America - Buffalo - Amherst
- Hotels
- Amherst, NY
About this business
Location details
125 Inn Keepers Ln., Amherst, NY, 14228, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The front lobby carpet was pretty dirty but overall it was good.
Business response:
Thank you for your recent review of your stay. I am so glad that you enjoyed your time at our hotel overall; however, I sincerely apologize that our lobby carpet looked unclean. Please know, we have addressed this issue and deep cleaned this area so it is not a problem moving forward. I really appreciate you bringing this to our attention. We hope we have the opportunity to see you again in the future.
one night stop-over the room was very spacious and clean, it was a stop-over for one night in our trip. The service on check-in and out was done very quickly and courtiously, parking was close to the main entrance with lots of handicap parking. Across the road from the hotel we saw three young deer which my granddaughter enjoyed watching. The hotel wasn't in the middle of the shopping district but did have adaquate resturants. All in all the hotel and one night stay was very satisfactory
Business response:
Hi Barry, Thank you for taking the time to write a review of your stay. I'm so pleased to hear that your guestroom was spacious and clean and that the service you received was quick and courteous. The staff and I would love to provide you with another comfortable stay in the future. Thank you again for your kind words.
Nice hotel with kitchenette in the Buffalo 'burbs Tucked at the end of a road but is conveniently close to the highway and many of the Buffalo area's shopping malls and plazas. Friendly and informative front desk staff. We were impressed with the cleanliness of the bathroom and kitchen, which was stocked with all the essential kitchenware. Can get noisy though from neighboring guests movements. Whether you stay for a night or a week, this hotel is a decent consideration.
Business response:
Stephen - I want to thank you for taking the time to post a review of your stay. I apologize for the noise disturbances you experienced from neighboring guests. Still, I am glad that you enjoyed our location and your fully equipped kitchen during your visit with us. As well, it's great to hear that you were pleased with our friendly, informative staff and the cleanliness of your room. I will be sure to share your kind remarks with our team. Thank you for choosing Extended Stay America. We hope to see you again, should your t... read more
great service We had a problem on check in, with the wrong dates being entered. The young lady, behind the desk was great. She helped us get the problem solved, and on to a great stay.. will be back again with the family. Very clean rooms, close to shopping, staff is very friendly..
Frequently asked questions about Extended Stay America - Buffalo - Amherst
How is Extended Stay America - Buffalo - Amherst rated?
Extended Stay America - Buffalo - Amherst has a 3.1 star rating with 1,593 reviews.
When is Extended Stay America - Buffalo - Amherst open?
Extended Stay America - Buffalo - Amherst is open now. It will close tomorrow at 12:00 a.m.