Extended Stay America - Chantilly - Dulles

Business response:

Dear Guest, We sincerely apologize that our coffee and food offerings did not meet your expectations. We aim to provide a variety of quality options to cater to different tastes, and we regret that you found the choices unsatisfactory. Your comments will be shared with our breakfast teams to help improve both the selection and quality of our offerings. Guest satisfaction is very important to us. We hope you might consider giving us another opportunity to provide a more enjoyable experience in the future. Sincerely, Hotel Man... read more

Business response:

Thank you for taking the time to tell us about your experience. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve our guest’s experience. We hope that you will give us the opportunity to serve to you in the future. 

Business response:

Gracias por elegir Extended Stay America y por tomarse el tiempo de brindar sus comentarios sobre su experiencia. Valoramos su opinión para poder seguir mejorando el servicio que ofrecemos. Fue un gran placer para mí leer los comentarios que envió. Una de las mayores recompensas de mi trabajo es recibir comentarios alentadores como los suyos. Nuestro personal en el Extended Stay America Chantilly - Dulles se enorgullece de crear un “hogar lejos del hogar” memorable y excepcional para nuestros huéspedes. Escuchar que hemos lo... read more

Business response:

Thank you for choosing Extended Stay America and for taking the time to provide feedback about your experience. We value your opinion so we can continue to improve the service we offer. It was a great pleasure for me to read the comments you submitted. One of the greatest rewards of my job is receiving encouraging feedback such as yours. Our staff at the Extended Stay America Chantilly - Dulles takes pride in creating a memorable, exceptional “home away from home” for our guests. Hearing that we have accomplished that goal m... read more

Business response:

Thank you for taking the time to tell us about your experience. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve our guest’s experience. We hope that you will give us the opportunity to serve to you in the future. Again, thank you for choosing Extended Stay America 

Business response:

Gracias por elegir ESA Chantilly Dulles! Estamos encantados de saber que disfrutó su experiencia con nosotros. 

Business response:

Dear Guest, Thank you for sharing your kind thoughts. It is wonderful to know that our team made you feel welcome and that your room met your expectations. We strive to maintain both attentive service and a comfortable environment for every guest, and we look forward to having you stay with us again at Extended Stay America soon. Sincerely, Hotel Management 

Business response:

Thank you for choosing Extended Stay America and for taking the time to provide feedback about your experience. We value your opinion so we can continue to improve the service we offer. It was a great pleasure for me to read the comments you submitted. One of the greatest rewards of my job is receiving encouraging feedback such as yours. Our staff at the Extended Stay America Chantilly - Dulles takes pride in creating a memorable, exceptional “home away from home” for our guests. Hearing that we have accomplished that goal m... read more

Business response:

Dear Guest, Thank you for including Extended Stay America in your travel plans! We're delighted to have provided you with a satisfying visit. It was our pleasure to have you stay with us, and we hope to host you again soon. Sincerely, Hotel Management