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Extended Stay America - Chantilly - Dulles
- Hotels
- Chantilly, VA
About this business
Extended Stay America - Chantilly - Dulles is located just one mile from the Dulles Expo Center in Chantilly, Virginia, and ten minutes from Dulles International Airport IAD. Enjoy spacious guest suites with fully-equipped kitchens, and complimentary internet access. Stay fit while staying in our Chantilly Suites hotel with a 24-hour fitness center featuring new equipment, and jogging trail.Extended Stay America - Chantilly - Dulles is located just one mile from the Dulles Expo Center in Chantilly, Virginia, and ten minutes ... read more
Location details
14036 Thunderbolt Place, Chantilly, VA, 20151, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Exelente atencion al cliente
Business response:
Dear Yessenia, We are thrilled to hear you had such a positive experience with our team! At Extended Stay America, providing attentive and friendly service is something we genuinely care about, and it’s great to know it made a difference during your visit. Thank you for your kind words—we appreciate you choosing to stay with us and look forward to welcoming you back soon! Sincerely, Hotel Management
The lady at the front desk did not listen to what we were saying and charged the wrong card for the security deposit. It took us fifteen minutes to check in because someone kept having to be called to fix issues with how we were being checked in. This included the fact the receptionist had to check if our room was okay. I reserved the room months in advance. I specifically got a non smoking room because I have difficulty with strong smells. As soon as we entered the building where our room was we were struck by a strong smel... read more
Business response:
Dear Alyssa, Thank you for taking the time to share your feedback. We appreciate your kind remarks and sincerely regret the inconvenience you experienced during your visit. Your experience does not align with the standard of service we strive to uphold, and we apologize for any discomfort or frustration this has caused. We appreciate your patience and understanding, and we’re committed to making necessary improvements. We hope to have the opportunity to welcome you again and provide a stay that better meets your expectations... read more
Clean property. Super close to the airport so there is plane sounds.
Nice with some issues The large burner element on the stove was broken and I reported it to the front desk, however it was not fixed. I will give a shout out to the manager for giving an $80 credit because of that. Another issue was we were given a third floor room and was told there was an elevator. The problem was it wasn’t working, which meant we had to climb the stairs and I have a bad hip. Outside of these issues, the room was very comfortable and roomy. We would recommend this facility in a moment.
Business response:
Dear Guest, We are so glad to hear you found the room comfortable and spacious—that means a lot to us at Extended Stay America. We are truly sorry for the inconvenience with the stove and elevator, and we appreciate your patience and understanding. It’s great to know our manager was able to help make things right. We value your recommendation and look forward to welcoming you back for an even smoother stay next time! Sincerely, Hotel Management
Razoável, o café da manhã mencionado no anúncio é apenas o café da máquina e barra de cereal ou seja não existe café da manhã incluso . O restante está ok , lugar limpo e com boa estrutura .
Business response:
Dear Guest, Thank you for your honest feedback. We understand how expectations around amenities like breakfast can impact your overall experience, and we apologize if the offerings did not meet what you anticipated. While the available options may be limited, we are glad you found the accommodations clean and well-maintained. Your observations are valuable, and we will keep them in mind as we continue to assess how best to serve our guests. We hope you will consider staying with us again so we can provide a more satisfying e... read more
All the staff are very friendly, the place was clean, and convenient
Business response:
We are happy to hear that you had a pleasant experience with our property. Thank you for taking the time to share.
It was ok
Business response:
Dear Guest, Thank you for taking the time to share your thoughts. We are pleased to know that certain aspects of your visit met your expectations, though we regret that your experience as a whole was not more memorable. Guest impressions are incredibly important to us, and your feedback helps guide ongoing improvements. We hope to have the chance to welcome you again in the future and provide a stay that feels more comfortable and satisfying throughout. Sincerely, Hotel Management
splurge cheap in price. everything in room was fine.kitchenette, but no dishes. shower could use more water pressure. Good breakfast next door at bob evans. But lets be real, since rooms the are $30-$40 less than others nearby, you can splurge for breakfast or lunch, and it doesnt matter its only light roast in the lobby.
Business response:
Dear Guest, Thanks for pointing out the unbeatable value! We are thrilled you found your stay comfortable and practical—it is great to hear when guests appreciate getting more without spending more. We will take a closer look at the shower pressure for future visits. Your insights help us keep things on track. We hope to welcome you back to Extended Stay America next time you are in the area! Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Chantilly - Dulles
How is Extended Stay America - Chantilly - Dulles rated?
Extended Stay America - Chantilly - Dulles has a 4.3 star rating with 841 reviews.
When is Extended Stay America - Chantilly - Dulles open?
Extended Stay America - Chantilly - Dulles is open now. It will close tomorrow at 12:00 a.m.