Extended Stay America - Charleston - Mt. Pleasant

Business response:

Dear Angela, We are flattered by your very kind review of Extended Stay America. Team members like Gloria are a perfect example of the passionate and dedicated spirit of service that we value, and we are delighted that our caring hospitality was the highlight of your stay. Your compliments will be joyfully shared. It was a pleasure hosting your visit, and we hope to welcome you again soon. Sincerely, Hotel Management 

Business response:

Dear Tyrone, We’re thrilled to hear you enjoyed the friendly and helpful service from our team. At Extended Stay America, we strive to make every guest feel welcomed and valued. Your kind feedback truly encourages us to continue delivering exceptional experiences. Thank you for taking the time to share your thoughts, and we look forward to having the opportunity to host you again for another pleasant and memorable stay. Sincerely, HotelManagement 

Business response:

Dear Tyrone, Thank you for your kind words and for sharing your experience at Extended Stay America. We are truly delighted to know that our staff made a positive impression during your stay. Our team takes great pride in delivering warm and attentive service, and your appreciation will certainly motivate them to continue exceeding guest expectations. We believe that exceptional hospitality creates memorable experiences, and it is wonderful to hear that our efforts were recognized. Your feedback encourages us to keep strivin... read more

Business response:

Dear Tyrone, Thank you for taking the time to share your feedback. We are thrilled to hear that you found our staff to be great, as providing friendly, helpful, and attentive service is at the heart of our hospitality. Your kind words are a wonderful encouragement to our team and motivate us to continue delivering excellent experiences for all our guests. We truly appreciate your recognition and are glad that your stay was a positive one. It would be our pleasure to welcome you again at Extended Stay America and make your ne... read more