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Extended Stay America - Charleston - Mt. Pleasant
- Hotels
- Mt. Pleasant, SC
About this business
Location details
304 Wingo Way, Mt. Pleasant, SC, 29464, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Room was in poor condition and not very clean, especially kitchen and bath areas. Very tired and in great need of refresh. Staff was outstanding!
Business response:
Dear Guest, Thank you for taking the time to share your experience. We are sorry to hear that the condition and cleanliness of the room, particularly the kitchen and bathroom areas, did not meet expectations. Your comments are important and have been shared with our housekeeping and maintenance teams for review and improvement. On the positive side, we are grateful for your kind words about our staff. They will be pleased to know they made a positive impact. We hope to have the opportunity to provide you with a more refreshe... read more
Gloria provided excellent customer service.
Business response:
Dear Angela, We are flattered by your very kind review of Extended Stay America. Team members like Gloria are a perfect example of the passionate and dedicated spirit of service that we value, and we are delighted that our caring hospitality was the highlight of your stay. Your compliments will be joyfully shared. It was a pleasure hosting your visit, and we hope to welcome you again soon. Sincerely, Hotel Management
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Frequently asked questions about Extended Stay America - Charleston - Mt. Pleasant
How is Extended Stay America - Charleston - Mt. Pleasant rated?
Extended Stay America - Charleston - Mt. Pleasant has a 3.5 star rating with 2,244 reviews.
When is Extended Stay America - Charleston - Mt. Pleasant open?
Extended Stay America - Charleston - Mt. Pleasant is open now. It will close tomorrow at 12:00 a.m.