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Extended Stay America - Charleston - Mt. Pleasant
- Hotels
- Mt. Pleasant, SC
About this business
Location details
304 Wingo Way, Mt. Pleasant, SC, 29464, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Hotel didn't have any ice machines and the so called continental breakfast consisted of granola bars and coffee. No juice, or any other beverage for children or adults. Not everyone drinks coffee or tea. Beverage machine all out of bottled water and other soft drinks.
Business response:
Tina, thank you for your review. We are sorry our selections at our complimentary grab-and-go breakfast did not live up to your expectations. We will certainly pass along your feedback to the appropriate team regarding food and beverage selections at our hotel. Kindly note, our fully equipped kitchens with a full-size refrigerator has ice trays for your convenience, so we do not have an ice machine. Again, we apologize for the issues you encountered. We hope you will consider a return visit so we can make it up to you. Since... read more
The service was nothing short of amazing! This property was very clean!
Business response:
Thank you for being our guest and for taking the time to review your experience at Extended Stay America. It is nice to know you found your suite comfortable and you were pleased with the exceptional service from our staff. Thank you again for choosing our hotel, and we look forward to welcoming you back soon. Sincerely, Hotel Management
We wanted a kitchen to save in meals. This is a bare bones property. No fitness room in an extended stay is odd. The walls are paper thin. You hear everybody. Staff was mostly pleasant.
Business response:
Thank you for your feedback. We are glad you liked having a fully-equipped kitchen and that you had an overall pleasant stay in your well-appointed room. However, we apologize for not meeting your expectations for a perfect stay. We hope to have another chance so we can deliver you an exceptional experience. Sincerely, Hotel Management
Tv signal quality was really bar. Rooms could be more sound proof. I liked the large fridge.
Business response:
Thank you for your review of Extended Stay America. We are glad you had an overall pleasant stay and liked our kitchen amenities. However, we regret your disappointment with the television. We will share your feedback with the appropriate team for review and action. We value your suggestions and hope to see you again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Charleston - Mt. Pleasant
How is Extended Stay America - Charleston - Mt. Pleasant rated?
Extended Stay America - Charleston - Mt. Pleasant has a 3.5 star rating with 2,250 reviews.
When is Extended Stay America - Charleston - Mt. Pleasant open?
Extended Stay America - Charleston - Mt. Pleasant is open now. It will close tomorrow at 12:00 a.m.