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Extended Stay America - Charleston - Mt. Pleasant
- Hotels
- Mt. Pleasant, SC
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
304 Wingo Way, Mt. Pleasant, SC, 29464, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Loved it! We will return soon was a great place with excellent customer service. Employees worked very hard and very helpful. Daytime managment was a little shaky but the ladys working desk housekeeping and checkin staff made us super comfortable! We did have a higher rate on a Sunday then listed on hotels .com but really enjoyed our stay. And will be back soon thank you extended stay mt. Pleasent
Business response:
Patricia, thank you for choosing Extended Stay America. It was a pleasure reading your comments praising our staff. Our associates are committed to delivering excellent service and friendly hospitality. Comments like yours motivate us even more. We look forward to having you as our guest again whenever your travels bring you back to the area. Thank you again. Sincerely, Hotel Management
Exterior of hotel kept up, good landscaping and welcoming appearance. Dog walk area a nice surprise, relaxing walk out of the beaten path. Hotel room was only acceptable. Strange odor to hallway and room, bought Febreeze candle to cover smell. Microwave inside not clean. Cabinet doors did not close together properly. We were gone most of the daytime sightseeing so it was okay for just a home base.
Business response:
Thank you for being our guest. We are glad you liked some aspects of our hotel and had an overall comfortable stay. However, we apologize for the housekeeping and maintenance issues you encountered and regret the inconvenience caused. Your concerns will be shared with the appropriate teams to ensure a better experience going forward. We appreciate your constructive feedback and hope we have a future opportunity to restore your confidence in us. Sincerely, Hotel Management
The property and room was inviting and clean. The bed and pillows were not very comfortable. The lady who checked me in was very kind and helpful.
Business response:
Thank you for being our guest at Extended Stay America. It’s a pleasure to know you liked your well-kept suite and were impressed with our courteous associates. Also, we wish we had the opportunity to address the problem you had with the mattress while you were here as we would have done our best to ensure you were comfortable. On behalf of everyone here, we invite you to revisit us. Sincerely, Hotel Management
Everything was fine!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Location, easy access to downtown, expressways and restaurants.
Business response:
It was wonderful to read your review and find out how much you enjoyed your stay with us. We are happy that our location was perfect for your needs and helped make your trip to the area a total success. Thank you very much for sharing your experience so future guests can see what makes Extended Stay America an excellent choice. Sincerely, Hotel Management
Good accommodations for the price, great area for eats etc.
Business response:
Thank you for being our guest at Extended Stay America. We are glad to read you found us to be a good value and that our location nearby many restaurants was perfect for your needs. We appreciate your business and look forward to seeing you and your husband again soon. Sincerely, Hotel Management
Joy and Kiera were great. They always take great care of me. Awesome
Business response:
William, it was a pleasure having you as our guest at Extended Stay America. We are delighted to read you were treated exceptionally well by our staff. Everyone including Joy and Kiera from our team has appreciated you for highlighting their efforts. Reviews such as yours mean a lot! Thank you, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Charleston - Mt. Pleasant
How is Extended Stay America - Charleston - Mt. Pleasant rated?
Extended Stay America - Charleston - Mt. Pleasant has a 4.2 star rating with 1,489 reviews.
When is Extended Stay America - Charleston - Mt. Pleasant open?
Extended Stay America - Charleston - Mt. Pleasant is open now. It will close tomorrow at 12:00 a.m.