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Extended Stay America - Charleston - Mt. Pleasant
- Hotels
- Mt. Pleasant, SC
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
304 Wingo Way, Mt. Pleasant, SC, 29464, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The plus side...The property and rooms are super clean. Located close to Patriots Point. The staff is super friendly. Down side... the free "breakfast", is not breakfast. It is a basket of muffins and packets of grits on a coffee bar. And we were supposed to have 2 Queen beds, ended up with 2 Double beds. Overall, we did enjoy our stay. We will definitely be back!
Business response:
Thank you for staying with us and leaving a review of your experience here. It is a pleasure to know you not only liked our courteous associates but also our ideal location close to many interesting destinations. However, we regret the inconvenience you had with the reservation issue and the breakfast not being according to your liking. Your comments are highly appreciated, and we look forward to serving you again soon. Sincerely, Hotel Management
Greeted nicely. Clerk thoroughly explained everything. Hotel lobby and room were extremely clean.
Business response:
Thank you for the fantastic feedback about your stay at Extended Stay America. We are delighted to know you were impressed with our well-kept property and that our associates surpassed your expectations. We appreciate the outstanding review and look forward to your future visit. Sincerely, Hotel Management
WEEKEND trip The toilet didn't flush.
Business response:
Levi, thank you for rating your pleasant experience at Extended Stay America. We are glad to see you enjoyed your time with us. However, we are sorry for the issues with the flush. Your feedback will be shared with the maintenance team for review and action. We appreciate your business and hope to welcome you again whenever your travels bring you back to the city. Sincerely, Hotel Management
Excellent location. Quiet and safe. Perfect in between spot for IOP and Charleston historic district
Business response:
Thank you for being our guest at Extended Stay America. We are glad to know you enjoyed our ideal location and had a great stay. It was a pleasure hosting you, and we look forward to seeing you again soon. Sincerely, Hotel Management
we had to request dishes and we still did not get them until we went back at the service desk
Business response:
Alex, thank you for the candid review. Although from the rating it seems overall your stay was a pleasant one, we are sorry for the front desk service issue you encountered. Rest assured that your comments have been shared with the appropriate team so that we can improve our service moving forward. Thanks again, and we hope to welcome you back in the future. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Charleston - Mt. Pleasant
How is Extended Stay America - Charleston - Mt. Pleasant rated?
Extended Stay America - Charleston - Mt. Pleasant has a 4.2 star rating with 1,432 reviews.
When is Extended Stay America - Charleston - Mt. Pleasant open?
Extended Stay America - Charleston - Mt. Pleasant is open now. It will close tomorrow at 12:00 a.m.